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Acrisure

Senior Account Manager

Acrisure

. Contact and visit client companies to identify process gaps and propose solutions .

Posted 10/8/2026full-timeSão Paulo • BrazilSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, complex negotiations, and project management, with a focus on identifying process gaps and implementing effective solutions. Proficient in analyzing claims ratios and conducting market benchmarking to enhance client satisfaction and control costs.

Highest-signal resume keywords
Client Relationship ManagementComplex NegotiationsProject ManagementConflict MediationCross-Selling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims Ratio AnalysisProcess Gap IdentificationContract AnalysisCost ControlMarket Benchmarking
Soft Skills
Conflict Mediation SkillsInterdepartmental Collaboration
Industry Keywords
Healthcare OperatorsInsurersReimbursement TermsService DeliveryClient Portfolio Management

About the role

Key responsibilities & impact
  • Contact and visit client companies to identify process gaps and propose solutions
  • Hold meetings with healthcare operators and insurers to discuss client issues and potential solutions
  • Present policy claims ratio reports for each client
  • Conduct advance analysis of clients’ claims ratios to help prevent high costs
  • Lead and monitor the implementation of new projects and clients, including timelines and presentations
  • Analyze operator and client contracts to identify potential risks
  • Participate in renewal negotiations between clients and operators to control costs
  • Participate in negotiations with operators regarding reimbursement terms and coverage conditions
  • Inform clients about market practices through benchmarking
  • Manage projects for clients dissatisfied with service delivery, ensuring issues are resolved
  • Perform cross-selling across the client portfolio by proposing new services based on client needs and satisfaction

Requirements

What you’ll need
  • Availability to travel
  • Having your own vehicle (car or motorcycle) is a plus
  • Experience in client relationship management and commercial activities, including cross-selling
  • Strong conflict mediation skills
  • Ability to work closely with the company’s internal departments
  • Skills in complex negotiations with stakeholders at various hierarchical levels, including clients and market operators
  • Fluency in English is a plus

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Meal or food allowance
  • Transportation allowance
  • Life insurance
  • Commission plan
  • Parking
  • Profit Sharing and Results-Based Bonus
  • Birthday day off
  • Pharmacy benefits card
  • Benefits Club, with various partnerships and exclusive discounts
  • Partnership with Sesc
  • Discounts on our insurance products
  • Discounts on movie theater tickets
  • TotalPass gym membership
  • Auster emotional well-being support
  • Payroll-deducted loan
  • Hybrid work model: 3 days per week in the office and 2 days per week working from home