Senior General Liability and Medical Malpractice Adjuster

Acrisure

. Review, investigate, and handle general commercial, professional, and auto liability claims .

Posted 9/15/2026full-timeSacramento • California • United StatesSenior💰 $95,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex liability claims, including medical malpractice and general liability, while ensuring compliance with industry regulations. Proficient in negotiation, settlement strategies, and effective communication with clients and legal representatives.

Highest-signal resume keywords

Medical Malpractice Insurance PrinciplesClaims Handling ExperienceNegotiation SkillsActive Multi-State Adjuster LicensesAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Liability AnalysisClaims InvestigationSettlement NegotiationCase ManagementMathematical Calculations

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsAttention to DetailTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Active Multi-State Adjuster Licenses

Industry Keywords

Commercial General LiabilitySubrogation ClaimsHealthcare Liability ClaimsRegulatory ComplianceLitigation Process

About the role

Key responsibilities & impact

Review, investigate, and handle general commercial, professional, and auto liability claims
Determine liability and exposure, including high-exposure litigated claims
Maintain exceptional claims handling within service expectations
Identify subrogation claims and negotiate settlements
Communicate with clients, brokers, attorneys, claimants, and other constituents
Examine claim forms and records to determine insurance coverage
Interview and correspond with claimants and clients and document contacts
Consult police reports and medical records to determine accident nature and extent
Review medical bills for reasonable, necessary, and injury-related treatment
Keep claim documentation and reserves current and advise clients on claim status
Negotiate settlements within authority limits
Coordinate and monitor litigation with attorneys
Bring claims to conclusion
Handle complex liability caseloads
Prepare for and attend client meetings regarding claim status, reserves, and action plans
Mentor less experienced adjusters and support professional development
Assist with client development, education, and problem solving
Complete excess reports, request carrier reimbursement, and follow up on recoveries
Handle subrogation claims from investigation through recovery
Conduct on-site claim investigations when necessary
Analyze and independently resolve client issues
Manage healthcare liability claims involving healthcare facilities and providers under primary and excess policies across all 50 states
Oversee complex medical malpractice claims through investigation, evaluation, and resolution while maintaining regulatory and industry compliance
Develop investigation plans and evaluate standard of care, liability, causation, and damages
Investigate and manage complex medical malpractice lawsuits

Requirements

What you’ll need

Working knowledge of medical malpractice insurance principles and laws
Successful history of case management and loss minimization
Effective analysis of liability, causation and damages
Successful use of creative settlement tools including structured settlements
Ability to read and interpret instructions, procedure manuals, business periodicals, professional journals, financial reports, legal documents, and government regulations
Ability to write routine correspondence and effectively present information individually and in group situations
Ability to respond to inquiries and complaints
Ability to carry out written or oral instructions
Ability to deal with problems involving several variables and limited standardization
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to perform mathematical calculations, percentages, discounts, interest, proportions, and complex percentages
Good verbal and written communication and interpersonal skills
Ability to listen well and negotiate with constituents
Commercial General Liability insurance policy knowledge preferred
Thorough knowledge of liability insurance claims handling; school/educational system or public entity knowledge preferred
High school Diploma or equivalent is required
5-7 years prior experience handling professional liability/medical malpractice, auto/general liability claims/personal lines, or an equivalent combination
Active multi-state adjuster licenses required
Strong organization skills, attention to detail, multitasking, and prioritization
Analytical thinking skills to evaluate complex claims
Experience with negotiations and knowledge of litigation process preferred
Basic computer skills or ability to quickly learn new software
Microsoft Word, Excel, and Outlook experience
Strong work ethic and time management skills
Ability to manage an assigned client caseload
Ability to establish and maintain rapport with clients and claimants
Ability to calculate figures

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave, including for adoptive parents
Legal plan options
Pet insurance coverage