Technical Training Manager

ACRT Services

. Develop and deliver standardized classroom and hands-on field training for Line Locator Technicians I, II, and III .

Posted 10/22/2026full-timeWashington • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering technical training programs for utility locating technicians, ensuring compliance with safety standards and regulatory requirements. Proficient in assessing technician competency and providing targeted coaching to enhance performance and accuracy in utility locating.

Highest-signal resume keywords

Utility Locating Equipment ProficiencyTechnical Training DevelopmentSafety Standards ComplianceCompetency AssessmentDamage Prevention Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Utility LocatingDamage PreventionTechnical TrainingField InstructionCompetency AssessmentsTroubleshootingMarking Procedures811 Ticket ManagementField DocumentationOperator Qualification (OQ)

Soft Skills

Strong CommunicationOrganizationPresentationProblem-SolvingCollaboration

Tools & Technologies

Learning Management SystemsElectronic Documentation SystemsMobile DevicesComputers

Certifications & Qualifications

Industry-Related Technical CertificationsInstructor Qualifications

Industry Keywords

Utility LocatingField AuditsQuality ReviewsDamage InvestigationsTelecommunications Utility Locating

About the role

Key responsibilities & impact

Develop and deliver standardized classroom and hands-on field training for Line Locator Technicians I, II, and III
Train technicians on utility locating equipment, maps, 811 tickets, marking procedures, safety, and documentation requirements
Develop and maintain training materials, instructional guides, and competency assessments
Coordinate new-hire technical onboarding and ongoing technician development
Evaluate training effectiveness and update programs based on operational needs and field performance
Conduct field evaluations to assess technician competency, locating accuracy, and readiness to work independently
Identify skill gaps and provide targeted coaching, refresher training, and corrective instruction
Partner with Operations leadership to address recurring locating errors, quality concerns, and preventable utility damages
Provide technical guidance on complex locating situations, equipment, and updated procedures
Support consistent field practices and performance expectations across project locations
Ensure training aligns with company policies, project requirements, applicable safety standards, and regulatory guidelines
Partner with Operations and Safety to address training needs identified through incidents, damages, and field audits
Support Operator Qualification (OQ) training and evaluations, where applicable
Reinforce safe locating practices, damage prevention, and accurate field documentation
Coordinate training schedules and resources with Operations leadership
Maintain accurate training records, competency assessments, and required qualifications
Track training completion, technician readiness, and recurring development needs
Provide training updates and recommendations to the Regional Operations Director – East
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED
Minimum of 5 years of experience in utility line locating, damage prevention, or a closely related technical field
Previous experience providing technical training, field instruction, coaching, or competency assessments
Advanced knowledge of underground utility locating equipment, marking procedures, 811 ticket management, and field documentation
Strong understanding of applicable safety standards, damage prevention practices, and regulatory requirements
Ability to develop and deliver technical training, assess employee competency, and provide effective coaching
Ability to troubleshoot complex locating situations and provide technical guidance
Proficiency with locating equipment, computers, mobile devices, and electronic documentation systems
Strong communication, organization, presentation, and problem-solving skills
Ability to work independently and collaborate with technicians, supervisors, managers, and client representatives
Valid driver's license and ability to meet company driving requirements
Ability to travel to project locations and conduct hands-on field training
Ability to meet applicable drug and alcohol testing requirements
Previous experience supporting telecommunications utility locating projects (nice to have)
Experience developing or managing technical training programs (nice to have)
Experience conducting field audits, quality reviews, or damage investigations (nice to have)
Experience with Operator Qualification (OQ) programs, where applicable (nice to have)
Experience using learning management systems or electronic training records (nice to have)
Industry-related technical certifications or instructor qualifications (nice to have)

Benefits

Comp & perks

Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (only if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions