Site Reliability Engineer

Acuity

. Support the availability, reliability, and performance of Reflect's production environments and additional products .

Posted 10/15/2026full-timeCork • IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining and improving the reliability, availability, and performance of production environments, with a strong focus on automation, monitoring, and incident response. Proficient in leveraging cloud technologies and best practices to support scalable SaaS solutions.

Highest-signal resume keywords

Microsoft AzureDockerKubernetesCI/CD PipelinesProduction SaaS Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service Health MetricsRoot Cause AnalysisOperational Workflows AutomationMonitoring and Alerting StandardsSQL DatabasesNoSQL DatabasesCloud Security Best PracticesIncident ResponseSystem Design Best PracticesTroubleshooting Complex Issues

Soft Skills

Excellent CommunicationCollaboration SkillsPassion for Learning

Tools & Technologies

Azure MonitorLog AnalyticsKey VaultACRVNetsManaged IdentityPrometheusGrafanaDatadogAzure DevOps Pipelines

Certifications & Qualifications

Azure CertificationKubernetes Certification

Industry Keywords

SRE PrinciplesDevOps PracticesProduction OwnershipContinuous ImprovementScalable Technical Solutions

Tech Stack

Tools & technologies

AzureCloudDockerGrafanaKubernetesNoSQLPrometheusSQLVault

About the role

Key responsibilities & impact

Support the availability, reliability, and performance of Reflect's production environments and additional products
Define, track, and report service health metrics including uptime, availability, and reliability indicators
Conduct root cause analysis, analyze system logs, and help implement corrective and preventative actions
Provide operational and escalation coverage as part of a global team
Contribute to incident response and recovery for critical services
Automate operational workflows to reduce manual toil and improve consistency
Support and improve deployment processes for features, patches, and hotfixes while maintaining security
Create, maintain, and improve runbooks and standard operating procedures
Contribute to monitoring, alerting, and observability standards
Build and maintain dashboards and actionable alerts
Ensure monitoring supports SLOs and operational decision-making
Embed reliability best practices into system design and delivery
Partner with product and platform teams on reliable, scalable technical solutions
Contribute to shared production ownership and continuous improvement
Stay current with technologies and industry trends

Requirements

What you’ll need

5+ years of professional experience in software engineering, SRE, or a related role
Strong hands-on experience with Microsoft Azure, including AKS, Azure Monitor / Log Analytics, Key Vault, ACR, VNets, and Managed Identity
Deep experience with Docker and Kubernetes
Proven experience operating and supporting production SaaS systems at scale
Strong troubleshooting ability for complex issues
Excellent communication and collaboration skills
Passion for learning and staying current with emerging technologies
Experience with CI/CD pipelines and automation, preferably Azure DevOps Pipelines
Familiarity with Prometheus, Grafana, Datadog, or similar monitoring and alerting tools
Knowledge of SQL and NoSQL databases
Understanding of cloud security best practices
Exposure to DevOps and SRE principles and practices
Azure and/or Kubernetes certifications preferred
Bachelor's degree in Computer Science or a related field

Benefits

Comp & perks

Equal opportunity employer
Reasonable accommodation in the application process for persons with disabilities
Cloud engineering centre in Cork
Opportunity to work on a globally used SaaS platform
Professional learning and exposure to emerging technologies