Data Privacy Specialist – Consumer Care Advocate

Acxiom

. Triage and process consumer privacy rights requests, including access, deletions, and opt-outs .

Posted 11/11/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing consumer privacy rights requests and compliance operations, with a strong focus on documentation, attention to detail, and adherence to privacy policies and procedures. Proficient in handling sensitive personal data while ensuring compliance with U.S. and international privacy regulations.

Highest-signal resume keywords

Privacy Operations ExperienceAttention To DetailProfessional Written English ProficiencyIAPP Privacy CertificationExperience With CCPA And GDPR

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consumer Privacy Rights ManagementData Quality Issue IdentificationDocumentation DisciplineIdentity Verification WorkflowsPrivacy Policy ApplicationSOP ComplianceRecordkeeping RequirementsPrivacy Risk EscalationQuality Review ParticipationHandling Sensitive Personal Data

Soft Skills

Good People SkillsEffective CommunicationIssue De-Escalation

Tools & Technologies

SharePointMicrosoft WordMicrosoft ExcelOneTrust

Certifications & Qualifications

IAPP Privacy Certification

Industry Keywords

Privacy Rights RequestsCompliance OperationsU.S. Privacy RegulationsInternational Privacy RegulationsCCPAGDPRPrivacy PoliciesSOPsQuality ControlsData Handling Procedures

About the role

Key responsibilities & impact

Triage and process consumer privacy rights requests, including access, deletions, and opt-outs
Support identity verification workflows using approved methods
Prepare files and documentation for supervisory review
Escalate complex, sensitive, or high-risk requests to Privacy Leadership
Identify discrepancies, data quality issues, or policy exceptions during case handling
Escalate suspected incidents, complaints, or regulatory risks through established channels
Document actions taken according to recordkeeping requirements
Apply privacy policies, SOPs, and playbooks consistently
Participate in periodic quality reviews and remediation activities
Maintain familiarity with relevant privacy and security requirements
Complete required privacy and security training
Handle personal data only as necessary and on a need-to-know basis
Operate under documented SOPs and quality controls with U.S.-based Privacy Leadership oversight

Requirements

What you’ll need

Bachelor's degree or equivalent experience
2+ years in privacy operations, customer support, compliance operations, or similar
Demonstrated experience handling sensitive personal data
Strong attention to detail and documentation discipline
Ability to follow structured procedures consistently
Professional written English proficiency
Good people skills and ease in communicating with individuals with a focus on issue de-escalation
No sponsorship eligibility
Experience supporting U.S. and international privacy rights request workflows, such as CCPA and GDPR (preferred)
IAPP Privacy certification (preferred)
SharePoint experience (preferred)
Microsoft Word and Excel experience (preferred)
OneTrust experience (preferred)

Benefits

Comp & perks

Equal opportunity employer, including disability and protected veteran status
No sponsorship eligibility