Senior Clinical Trials Specialist

Adaptive Biotechnologies Corp.

. Maintain detailed requirements of MRD-related trial protocols, facilitating sample processing and data generation .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $80,200 - $120,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing clinical trial protocols and collaborating with cross-functional teams to ensure compliance with GCLP practices. Proficient in customer service and communication, with a strong focus on patient needs and data accuracy.

Highest-signal resume keywords

Clinical Trials ExperienceGCLP ComplianceCustomer Service SkillsData Entry AccuracyEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Trial ManagementData GenerationSample ProcessingDocumentation of DeviationsPatient LinkingComplaint ResolutionMeeting DocumentationAnalytical PlanningTechnical Proficiency in WordTechnical Proficiency in Excel

Soft Skills

Attention to DetailTeam CollaborationAdaptabilityCustomer FocusProfessional Communication

Tools & Technologies

LIMSSFDC

Industry Keywords

FDA Regulated EnvironmentHIPAA ComplianceQuality AssuranceBiological Sample ManagementClinical Services

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Maintain detailed requirements of MRD-related trial protocols, facilitating sample processing and data generation
Support the Medical Science Liaison team in designing and managing clinical trial collaborations
Partner with Quality Assurance to document deviations and nonconformances in accordance with GCLP practices
Coordinate with internal and external stakeholders regarding dual workflow patient samples
Lead creation of customer-specific clinical trial collateral
Assist customers with patient linking requests, including re-accessioning or re-processing events
Provide Tier II support for customer issues and complaint resolution
Lead onboarding activities for new clinical trial customers
Serve as point of contact for trial investigators and staff regarding ordering, specimen type, sample processing, and reporting timeframes
Attend investigator and participating-site meetings and generate meeting/project documentation
Partner with Biological Sample Management and Lab Operations to ensure sample receipt, processing, and results delivery according to trial agreements and analytical plans
Act as subject matter expert on assigned clinical trial requirements
Collaborate with Biological Sample Management, Lab Operations, Accounts Receivable, Medical Affairs, and Quality Assurance
Streamline processes, improve efficiency, and enhance standard operating procedures
Contribute to business goal achievement
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and experience
2 to 4 years of prior Clinical Trials, Clinical Services or Client Services experience highly preferred
Experience working with GCLP trials or in an FDA regulated environment preferred
Strong customer and patient focus with a demonstrated understanding of HIPAA requirements
Familiarity with basic laboratory and customer service-related systems such as LIMS and SFDC
Strong attention to detail and meticulous data entry skills
Ability to manage multiple tasks to completion in a dynamic office setting
Effective and professional communication skills for engagement with both internal and external personnel
Excellent written communication skills, including technical proficiency with Word, Excel, PowerPoint, etc.
Flexible team-player with the ability to take on new assignments
Adaptive is not currently sponsoring candidates requiring work authorization support for this position

Benefits

Comp & perks

Equity grant
Bonus eligible
Some travel may be required
Adaptive benefits program (benefits-at-a-glance referenced)