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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in operating and maintaining Azure production environments, with a strong focus on incident management, automation, and documentation. Proficient in utilizing Azure platform components and implementing infrastructure as code to enhance operational efficiency.
Highest-signal resume keywords
Microsoft Azure Production ManagementIncident Management and TroubleshootingInfrastructure as Code (Terraform, Bicep)Azure Platform Components (AKS, API Management)Strong Documentation and Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CloudOpsDevOpsProduction OperationsIncident ManagementChange ControlAutomation (PowerShell, Bash, Python)Monitoring and Telemetry AnalysisSQLAzure SQLKubernetes
Soft Skills
Strong Sense of OwnershipRisk-Aware ApproachCoordination Skills Across Time ZonesCommunication Skills
Tools & Technologies
Azure MonitorLog AnalyticsGrafanaOpenTelemetryAzure Front Door/WAFKey VaultAPI ManagementAzure StorageRabbitMQRedis
Industry Keywords
Production WorkloadsOperational ProceduresDeployment ValidationRoot-Cause AnalysisPreventive Actions
Tech Stack
Tools & technologiesASP.NETAzureGrafanaKubernetesPythonRabbitMQRedisSQLTerraformVault.NET
About the role
Key responsibilities & impact- Operate, monitor and maintain Azure production environments during APAC business hours
- Support customer go-lives, production releases and hypercare, including deployment validation and rollback readiness
- Monitor service health, capacity, availability and alerts
- Investigate incidents and coordinate resolution with SL2, European CloudOps, application teams and relevant third parties
- Support Azure platform components, including AKS, networking, Azure Front Door/WAF, API Management, databases, storage, Key Vault and monitoring services
- Implement approved infrastructure and configuration changes according to change-management, security and operational procedures
- Contribute to root-cause analysis, preventive actions and production-reliability improvements
- Improve operations through scripting, infrastructure as code, runbooks and appropriate automation
- Maintain accurate documentation for production environments, operating procedures and customer-specific configurations
- Contribute to observability and alerting improvements using Azure Monitor, Log Analytics, Grafana and OpenTelemetry-based telemetry where applicable
- Provide regional CloudOps capability during APAC business hours
- Coordinate incident resolution with SL2 and the European CloudOps team
Requirements
What you’ll need- At least 5 years of hands-on CloudOps, DevOps, infrastructure or production-operations experience, including senior-level ownership of operational tasks
- Practical experience operating production workloads on Microsoft Azure
- Experience with several of: AKS/Kubernetes, Azure networking, Azure Front Door/WAF, API Management, Azure SQL, storage, Key Vault, Azure Monitor and Log Analytics
- Experience with incident management, production troubleshooting, change control and release support
- Familiarity with infrastructure as code and automation, such as Terraform, Bicep, ARM templates, PowerShell, Bash or Python
- Ability to interpret monitoring and telemetry data to investigate service degradation and operational alerts
- Experience with .NET, ASP.NET (MVC, Web API), Web Services, SQL, RabbitMQ, Redis
- Strong documentation, communication and coordination skills across time zones and teams
- Professional fluency in English
- Careful, risk-aware approach to production changes
- Strong sense of ownership
- Automation-oriented mindset
- Ability to provide APAC-hours coverage
Benefits
Comp & perks- An open-minded, international and fast-paced environment
- Meritocratic culture built on ownership, performance and continuous feedback
- Opportunity to influence decisions, challenge the status quo and shape better ways of working
- Strong commitment to continuous learning and professional development, with support to grow expertise, capabilities and career
- Values-driven culture centered on Care, Commit, Collaborate and Challenge
