Customer Service Representative

Adecco Business Solutions

. Adjust advance payments and record meter readings .

Posted 11/11/2026full-timeRemote • GermanyMid-LevelSenior💰 €2,461 - €2,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and problem-solving. Proficient in managing customer data and inquiries while providing tailored product advice.

Highest-signal resume keywords

Excellent German Language SkillsCustomer Service ExperienceStrong Communication SkillsService-Oriented ApproachPC Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Reading ComprehensionStrong Listening ComprehensionFast Learner

Tools & Technologies

Standard ApplicationsInternet Proficiency

Industry Keywords

Customer Master DataInvoicesContractsMove-InsMove-OutsPowers of AttorneyCustomer InquiriesTariffs

About the role

Key responsibilities & impact

Adjust advance payments and record meter readings
Maintain bank details and other customer master data
Answer questions about invoices and contracts
Process move-ins and move-outs
Record powers of attorney and update customer data
Advise customers on suitable products and tariffs
Handle customer inquiries by phone and in writing

Requirements

What you’ll need

Excellent German language skills, both written and spoken
Confident use of PCs, the internet, and standard applications
Fast learner with strong reading and listening comprehension
Strong communication skills and a service-oriented approach
Initial experience in customer service or telephone-based customer support

Benefits

Comp & perks

Permanent employment contract
100% remote work – we provide the required technical equipment
Shift-based working hours from Monday to Friday between 7:00 a.m. and 5:15 p.m.
26 days of annual leave, increasing with length of service
Comprehensive onboarding through the internal academy
Extensive employee discounts and referral program
Company pension scheme and occupational health management