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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Site Reliability Engineering (SRE) with a strong focus on automation, performance testing, and AI/ML applications for reliability. Proficient in managing multi-cloud environments and implementing DevOps practices to enhance service quality and operational efficiency.
Highest-signal resume keywords
Site Reliability Engineering (SRE)Kubernetes (EKS, AKS)AWS and AzureAI/ML Techniques for Reliability EngineeringDevOps Practices (CI/CD, Agile)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Python ProgrammingJava ProgrammingRuby ProgrammingPerformance TestingChaos EngineeringAutomated Root-Cause AnalysisLog AnalysisMonitoringContainerizationAIOps
Soft Skills
Excellent CommunicationInterpersonal SkillsTeamworkMentoring
Tools & Technologies
JenkinsGitAtlassian JiraConfluenceLinuxPrometheusGrafanaNewRelicSplunkAI Coding Assistants
Certifications & Qualifications
BS in Computer ScienceFedRAMP Moderate Support
Industry Keywords
Service Level ObjectivesService Level IndicatorsMulti-Cloud EnvironmentsDevOps/SRE MentalityOperational Workflows
Tech Stack
Tools & technologiesApacheAWSAzureCloudDNSGrafanaJavaJenkinsKubernetesLinuxMySQLPrometheusPythonRubySplunk
About the role
Key responsibilities & impact- Ensure the highest level of uptime and Quality of Service for Adobe customers
- Help define service level objectives and service level indicators
- Embed with product teams to develop close collaboration and partnership
- Improve service resiliency through performance/load testing, code review, and Chaos engineering
- Support and maintain globally distributed multi-cloud environments, including AWS and Azure
- Automate repeatable tasks at scale to reduce toil
- Apply AI/ML and generative-AI techniques to reliability engineering, including anomaly detection, predictive alerting, automated root-cause analysis, and log/metric correlation
- Build AI-enabled automation and agents to reduce toil and accelerate incident response
- Solve performance and stability issues using a wide variety of tools
- Participate in an on-call rotation as required
- Determine root causes for production incidents and write high-quality RCA reports
- Mentor junior engineers and share knowledge across teams
- Serve as a technical lead on reliability initiatives when needed
- Promote the DevOps/SRE mentality
Requirements
What you’ll need- BS in Computer Science or equivalent work experience; higher degree preferred
- 5-7 years of experience in SRE or related field
- Deep understanding of software engineering and technical operations
- Expertise with Kubernetes (EKS, AKS) and Elastic Cloud on Kubernetes (ECK)
- DevOps skills including scrum, Kanban, agile, CI/CD, and 12-factor practices
- Experience with Kubernetes, AWS, Azure, Jenkins, Git, Atlassian Jira and Confluence, Linux, DNS, email, containers, log analysis, monitoring, Java, Apache, Tomcat, Memcached, Qpid, and MySQL on Linux
- Programming skills, particularly Python, Java, Ruby, and scripting languages
- Hands-on AIOps experience applying machine learning to observability, alerting, and automated remediation
- Experience using AI coding assistants such as Claude and Claude Code, and building AI agents for operational workflows
- Effective prompting techniques and responsible use of AI-assisted development tools
- Understanding of operating, observing, and scaling AI/ML workloads, including GPU infrastructure and model-serving/inference monitoring, in production
- Familiarity with Prometheus, Grafana, NewRelic, Splunk, and other logging solutions
- Familiarity with cloud and automation concepts, practices, and procedures
- Must be able to support a FedRAMP Moderate environment
- U.S. Citizenship or Green Card (Permanent Resident) required
- Excellent communication, interpersonal, and teamwork skills
Benefits
Comp & perks- Annual Incentive Plan (AIP)
- Certain roles may be eligible for a new hire equity award
- Comprehensive benefits programs
- Equal Employment Opportunity employer
- Accessibility accommodations during the recruiting process