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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates deep expertise in Talent Acquisition operations, including end-to-end hiring workflows, interview scheduling, and onboarding processes. Proficient in managing compliance-sensitive processes and driving operational excellence through technology enhancements and stakeholder collaboration.
Highest-signal resume keywords
Talent Acquisition OperationsWorkday RecruitingAudit and Compliance OrientationVendor ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-to-End Hiring WorkflowsInterview SchedulingOnboarding ProcessesUATProcess Change InitiativesSLA GovernanceProcurement ManagementData Privacy ComplianceAutomation ImprovementsPerformance Governance
Soft Skills
Excellent Communication SkillsHigh Degree of OwnershipJudgmentProcess DisciplineMentoring
Tools & Technologies
Workday RecruitingServiceNowPhenom CRMHackerRank
Industry Keywords
SOX ComplianceStatutory ComplianceOffer GovernanceData PrivacyHigh-Volume Hiring
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Lead end-to-end Talent Coordination operations across onboarding, training, workload management, offer enablement, and interview scheduling
- Own SLA and performance governance, identify risks, diagnose root causes, and drive resolution
- Lead complex issue resolution and escalations
- Drive operational health and continuous improvement through weekly performance reviews and root-cause analyses
- Drive operational excellence across interview scheduling, offer operations, onboarding readiness, and referrals
- Own India Talent Acquisition systems governance for Workday Recruiting, ServiceNow, Phenom CRM, and HackerRank
- Lead process and systems training for Recruiters and Talent Coordinators
- Drive TA technology enhancements, requirements validation, UAT, change readiness, and rollout support
- Maintain SOPs, documentation, change requests, and audit trails
- Develop scalable, automation-led improvements
- Own TA procurement operations, including PR/PO management, renewals, invoice tracking, SLA governance, and ROI monitoring
- Lead vendor governance and performance management
- Coordinate with Procurement, Legal, Finance, and Vendor Management
- Serve as TA audit and compliance point of contact for SOX, statutory, equity, offer-governance, and data-privacy reviews
- Partner with Talent Partners, COEs, and TA leadership on process updates, training, and audit preparation
- Lead adoption of new operating models and workflow changes
- Represent India TA Operations in global policy and system calibration sessions
- Mentor Talent Coordinators and junior operations staff
Requirements
What you’ll need- Deep expertise in Talent Acquisition operations and end-to-end hiring workflows
- Strong working knowledge of Workday Recruiting or similar ATS platforms, including configuration, access governance, and troubleshooting
- Proven experience owning interview scheduling, offer coordination, and onboarding processes at scale
- Experience leading UAT, system rollouts, or process change initiatives
- Strong audit and compliance orientation, including SOX, statutory, data privacy, and offer governance
- Vendor and procurement management experience, including PO/PR workflows and SLA governance
- Excellent stakeholder management and executive communication skills
- High degree of ownership, judgment, and process discipline; ability to operate with autonomy in ambiguous or high-pressure situations
- Ability to mentor and enable junior team members and coordinators
- 4–8 years of experience in TA Operations, Recruiting Operations, or Workforce Coordination
- Demonstrated ownership of governance or compliance-sensitive processes
- Experience operating in a high-volume, multi-stakeholder hiring environment; 1,000+ annual hires preferred
- Hands-on experience leading system implementations, UAT, or process change rollouts required
- Experience partnering with Procurement, Legal, Finance, or Vendor Management functions preferred
Benefits
Comp & perks- Comprehensive benefits programs
- Accessible recruiting process and reasonable accommodations for applicants with disabilities or special needs