Outbound Sales Representative

ADT

. Make outbound calls through an automated phone system to potential customers responding to ADT marketing and partner campaigns .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $11 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication and listening skills to engage potential customers effectively while adhering to compliance and quality standards. Proven ability to work independently in a high-volume outbound call environment, utilizing critical thinking and problem-solving skills to achieve personal sales goals.

Highest-signal resume keywords

Outbound Call ExperienceSales ExperienceCall Center ExperienceExcellent Communication SkillsBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound CallingNeeds AnalysisCustomer EngagementCall Status UpdatingSales Techniques

Soft Skills

EmpathyListening SkillsCritical ThinkingProblem-SolvingSelf-Motivation

Tools & Technologies

Automated Phone SystemEthernet Internet Access

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Compliance StandardsQuality StandardsCommission-Based EnvironmentCustomer Service

About the role

Key responsibilities & impact

Make outbound calls through an automated phone system to potential customers responding to ADT marketing and partner campaigns
Engage with potential customers and verify that contacts meet specified criteria
Transfer qualified customers to an Inbound Sales Specialist
Use focused verbal communication and pointed rebuttals to overcome objections
Demonstrate empathy and conduct needs analysis using strong listening skills
Update call status in the phone system
Maintain availability to engage with potential customers
Adhere to company compliance and quality standards
Provide award-winning customer service while handling a high volume of outbound calls

Requirements

What you’ll need

Must reside in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming
High school diploma or GED required
Basic computer skills required
Must complete and pass a pre-employment drug/background check
High-speed internet with minimum 50 Mbps download and 25 Mbps upload speed
Internet access solely by ethernet cord
Sales experience preferred
Over-the-phone call center experience preferred
Excellent communication, listening, critical thinking, and problem-solving skills
Ability to work independently in a commission-based environment
Self-starter motivated by personal goal achievement
Strong business vocabulary
Strict adherence to team agendas, policies, and guidelines

Benefits

Comp & perks

Unlimited earning potential
Comprehensive benefits package including Medical, Dental, Vision, 401k with match, and tuition reimbursement
Paid Time Off (PTO), accruing up to 120 hours in the first year
6 paid holidays
Career growth opportunities
Paid training
Commissions paid bi-weekly
$250 completion bonus during Week 1 of Training
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Remote work arrangement
Department closed on weekends and many holidays