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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of digital advertising concepts and platforms, alongside exceptional communication and organizational skills to effectively manage client relationships and project workflows. Proficient in utilizing CRMs and reporting tools to monitor campaign health and ensure accountability across cross-functional teams.
Highest-signal resume keywords
Advanced Knowledge Of Digital Advertising ConceptsProficiency In Google AnalyticsExperience Leading Client CommunicationStrong Organizational AbilityPrior Use Of CRMs (Salesforce)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Advertising ConceptsGoogle AdsProgrammatic AdvertisingSearch AdvertisingSocial AdvertisingProject ManagementCampaign MonitoringClient OnboardingDocumentation ManagementReporting Dashboards
Soft Skills
Exceptional Communication SkillsProactive Problem-SolverHigh Emotional IntelligenceAttention To DetailAbility To Manage Timelines
Tools & Technologies
SalesforceGoogle AnalyticsGoogle AdsG SuiteMicrosoft SuiteGoogle SheetsExcelDocsTask Management ToolsDigital Reporting Tools
Industry Keywords
Account ManagementDigital MarketingClient RetentionCross-Functional WorkflowsCampaign Structures
About the role
Key responsibilities & impact- Serve as the client's main point of contact, leading internal and external communication and meetings
- Retain and grow revenue through preparedness, accuracy, proactive service, and customer service
- Maintain communication cadence, monitor client sentiment, and surface retention risks
- Prepare onboarding by reviewing client documentation and setting up internal assets
- Lead and coordinate onboarding calls, defining expectations and responsibilities
- Coordinate kickoff activities with Strategists, Sales, Creative, and Operations
- Deliver onboarding assets including packets, recap emails, timelines, and launch confirmations
- Manage client communications, meetings, interaction documentation, folders, and project documentation
- Prepare meeting agendas, review Account Reviews internally, and proof client-facing documents
- Coordinate communication among clients, Strategists, and Operations; provide clear tasks and accurate notes
- Monitor campaign health, weekly pacing, risks, approvals, and dependencies
- Improve professional skills through product knowledge, communication, documentation, leadership, training, discussions, and audits
Requirements
What you’ll need- Candidates must reside in CO, FL, MA, MN, OH, PA, or TX
- Exceptional communication skills—professional, concise, and a client-first tone
- Strong organizational ability with rigorous attention to detail
- Ability to manage timelines, dependencies, and multiple ongoing projects
- Proactive problem-solver with strong judgment and the ability to flag risks early
- Skilled at managing cross-functional workflows and ensuring accountability
- Advanced knowledge of digital advertising concepts and campaign structures (Programmatic, Search, Social)
- Advanced knowledge of digital advertising platforms (Programmatic, Google Ads, Meta Ads, etc.)
- Comfortable working and presenting in a high-pressure sales environment
- High emotional intelligence—maintains trust, calm, and credibility in every interaction
- Experience leading client communication, meetings, and project flow
- Prior use of CRMs (Salesforce), reporting dashboards, and task/project management tools
- Proficiency in Google Analytics and Google Ads
- Familiarity with G Suite & Microsoft Suite—Google Sheets, Excel, Docs, and standard digital reporting tools
- 2–4 years of account management experience in the digital marketing industry
- Bachelor’s degree or equivalent experience required
- Must be willing to submit and pass the necessary required pre-employment background checks
Benefits
Comp & perks- Potential quarterly bonus (OTE $65,000 - $70,000)
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- 401k
- Paid time off
- Select paid holidays
