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Senior Sales Engineer – Telecom
Adtran. Support field engagement activities, including overview presentations, pre- and post-sales visits, lab and field trials, troubleshooting, training, installation, implementation, and customer support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical and sales support, including pre-sales activities, customer engagement, and product knowledge. Proficient in managing accounts and collaborating cross-functionally to meet customer needs and uphold brand standards.
Highest-signal resume keywords
Technical Support ExperienceAccount ManagementCisco Certified Network Associate (CCNA)IP RoutingEthernet Switching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Sales SupportVoIPIP TelephonyVPNSecurity802.11 Wi-FiRemote AccessVoice/VideoLAN & WANTransmissions Systems
Soft Skills
Customer SupportCollaborationPresentation SkillsTroubleshootingTraining
Tools & Technologies
ADTRAN ProductsCisco ProductsCompetitive Solutions
Certifications & Qualifications
Cisco Certified Design Associate (CCDA)Advanced Technology Support Program (ATSP)
Industry Keywords
Field EngagementSales PlansProduct SpecificationsPerformance CriteriaCustomer Requirements
Tech Stack
Tools & technologiesSwitchingVoIP
About the role
Key responsibilities & impact- Support field engagement activities, including overview presentations, pre- and post-sales visits, lab and field trials, troubleshooting, training, installation, implementation, and customer support
- Manage direct account and partner responsibilities for assigned territories
- Maintain knowledge of competitive solutions, ADTRAN product specifications, performance criteria, end-user applications, and customer requirements
- Provide technical and sales support through demonstrations, evaluations, training, and technical presentations
- Assist in developing formal sales plans and proposals for assigned opportunities
- Collaborate cross-functionally with Proposals, Marketing, Corporate, Engineering, and other teams
- Participate in strategic meetings to identify issues, client and product requirements, processes, and delivery timelines
- Convey ADTRAN brand and company specifics, competitive customer solutions, and product strengths and weaknesses
- Ensure final deliverables are functional, meet customer needs, and uphold the ADTRAN brand
- Perform other projects and tasks as assigned
Requirements
What you’ll need- Bachelor’s Degree (B.S./B.A.) or equivalent experience required
- 5+ years of related experience required
- Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and/or Advanced Technology Support Program (ATSP) preferred
- Extensive travel required: 60% or more out of office, 40% or more overnight stays
- ADTRAN and Cisco product experience (or relevant experience in key competitor products) preferred
- Pre-Sales technical support experience preferred
- Working knowledge and demonstrated experience with IP Routing, Ethernet Switching, VoIP, IP Telephony, VPN, Security, 802.11 Wi-Fi, Remote Access, Voice/Video, LAN & WAN, baseline SE, and Transmissions Systems preferred
Benefits
Comp & perks- Extensive travel required: 60% or more out of office, 40% or more overnight stays