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People Operations Manager
Advanced Research + Invention Agency (ARIA). Provide trusted advice and guidance on People policies, people-related matters, and best practice .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in People Operations, including managing HRIS systems, ensuring compliance with UK employment law, and driving process improvements. Committed to fostering a positive workplace culture and supporting employee wellbeing through effective coaching and development initiatives.
Highest-signal resume keywords
People Operations Generalist ExperienceUK Employment Law KnowledgeHRIS Management (Bob)People Process ImprovementsCIPD Level 5/7 Certification
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
People Policy DevelopmentEmployee Data ManagementPerformance Improvement PlansPeople AnalyticsPayroll ProcessingProcess AutomationE-Learning Platform ManagementReport GenerationGDPR KnowledgeProblem-Solving
Soft Skills
Exceptional Communication SkillsCoaching-Led ApproachTrust BuildingJudgement and DiscretionHighly Organised
Tools & Technologies
Google WorkspaceHR Information System (HRIS)BobE-Learning Platforms
Certifications & Qualifications
CIPD Level 5CIPD Level 7
Industry Keywords
Employee WellbeingDiversity and InclusionTalent ManagementPerformance ManagementEmployee Experience
About the role
Key responsibilities & impact- Provide trusted advice and guidance on People policies, people-related matters, and best practice
- Champion positive workplace culture and holistic employee wellbeing
- Gather feedback and develop targeted employee initiatives
- Embed equality, diversity, and inclusion principles in everyday practice
- Partner with the Talent team to support recruitment-to-onboarding transitions
- Support probation, goals, appraisals, and performance improvement plans
- Guide managers through people matters and performance conversations
- Develop, maintain, and review People policies and processes
- Ensure policies comply with employment legislation and company requirements
- Directly line manage, coach, and support the People Operations Associate
- Own day-to-day People Operations activities and payroll processing
- Manage the HRIS (Bob), ensuring employee data, pay, and job changes are accurate, secure, and timely
- Streamline workflows and maximise technology to automate processes
- Deliver actionable people analytics and insights to leadership
- Manage ARIA’s e-learning platform and support use of learning and development budgets
- Help employees and managers identify growth and development opportunities
Requirements
What you’ll need- Strong People Operations generalist experience gained in a fast-paced environment
- Confidence and judgement to advise and support managers across a broad range of people matters
- Exceptional communication skills and ability to build trust at all levels
- Coaching-led approach and ability to constructively challenge and empower managers
- Sound, practical knowledge of UK employment law
- Strong judgement and discretion when handling complex, sensitive, and highly confidential information
- Highly organised problem-solving ability and capacity to manage competing priorities
- Experience driving People process improvements
- Strong IT and systems skills
- Confidence using Google Workspace
- Experience managing and maintaining an HR Information System (HRIS), specifically Bob
- Ability to maintain accurate employee information, produce meaningful reports, and use people data and insights for decision-making
- Commitment to employee experience, inclusion, and wellbeing
- Passion for continuous learning
- CIPD Level 5/7 (or equivalent practical experience)
- Knowledge and practical experience of GDPR and its application within HR
Benefits
Comp & perks- 27 days annual leave provision, with the option to buy/sell additional days
- Supportive environment for learning and development opportunities
- Enhanced family leave arrangements
- A free and confidential 24/7 employee assistance programme
- Life Assurance
- 2 days of paid volunteer days
- 5% defined contribution pension scheme with Smart Pension
- Cycle to Work scheme
- An excellent office location in Kings X, London