Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Advantmed

Contact Center Representative – Medical Record Retrieval

Advantmed

. Perform verification and follow-up calls with healthcare providers to collect patient records .

Posted 9/29/2026contractRemote • United StatesJuniorMid-Level💰 $12 - $15 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and relationship-building skills with healthcare providers while effectively managing high volumes of calls and maintaining a customer-focused approach. Proficient in utilizing MS Office tools to support record collection and appointment scheduling.

Highest-signal resume keywords
Call Center ExperienceExcellent Communication SkillsRelationship BuildingMS Office ProficiencyHigh-Speed Internet Connectivity

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Customer-Focused ApproachTeam-Focused ApproachProblem Resolution
Tools & Technologies
Windows-Based SystemHigh-Speed InternetEthernet Connection
Industry Keywords
Healthcare ProvidersPatient RecordsAppointment SchedulingVerification Calls

About the role

Key responsibilities & impact
  • Perform verification and follow-up calls with healthcare providers to collect patient records
  • Schedule appointments with providers for record collection and retrieval
  • Resolve issues through phone and electronic communication
  • Follow additional instructions based on evolving project and business needs
  • Maintain a professional, customer-focused and team-focused approach
  • Utilize MS Office tools
  • Handle a high volume of outgoing calls

Requirements

What you’ll need
  • Eligible to work and perform job responsibilities within the United States
  • 2+ years of call center experience ideally preferred
  • Excellent communication skills to engage effectively with healthcare providers
  • Ability to build and maintain positive relationships with healthcare professionals
  • Availability to be on video during the training period
  • Consistent attendance and punctuality
  • Reliable power backup
  • High-speed internet connectivity
  • Own Windows-based system or laptop
  • High-speed internet with an Ethernet connection

Benefits

Comp & perks
  • Comprehensive paid training
  • Continuous coaching