Senior Program Manager II – MTAC Deputy Director

Advocates for Human Potential, Inc.

. Serve as deputy director for AHP’s California 988 and Mobile Crisis Project .

Posted 11/2/2026full-timeCalifornia • United StatesSenior💰 $130,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in crisis services, including 988 and mobile crisis program management, grant oversight, and data analysis. Proven ability to lead diverse teams, manage complex projects, and facilitate stakeholder engagement while ensuring high-quality deliverables.

Highest-signal resume keywords

Crisis Services ExpertiseGrant ManagementProject ManagementData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis Center DesignProgram EvaluationBudget ManagementContract DevelopmentData AnalysisReport WritingStaff DevelopmentPolicy RecommendationsResearch OversightQuality Control

Soft Skills

LeadershipCoachingDiplomacyFacilitationSelf-Management

Tools & Technologies

Microsoft Office SuiteGrant Management SoftwareProject Management ToolsData Analysis Software

Industry Keywords

Crisis ServicesMobile CrisisBehavioral HealthNonprofit ManagementDiversity and InclusionSocial Determinants of HealthCalifornia 988Community TrendsStakeholder EngagementBest Practices

About the role

Key responsibilities & impact

Serve as deputy director for AHP’s California 988 and Mobile Crisis Project
Lead day-to-day operations, client support, grant management, technical assistance, and report writing for the CA 988 Network and M-TAC program
Provide leadership, management, and subject matter expertise for crisis center and mobile crisis programs
Anticipate client needs and provide guidance and consultation on project vision, structure, and services
Oversee organizational charts and staff working on programs, including staff expertise development
Provide thought leadership across CTTAC on crisis center and mobile crisis service delivery systems
Lead independent projects within area of expertise
Analyze data and make recommendations for clients and program activities
Coordinate across AHP departments to ensure high-quality deliverables and project management
Facilitate internal and external working meetings and technical assistance sessions
Speak at conferences, webinars, and learning collaboratives
Respond to policy development, data analysis, and financial requests
Document TTA recipients, TTA delivery, and progress toward established goals
Lead request-for-proposal processes, contracting, budgeting, and monitoring for 988 centers
Establish cost projections, allocation methodologies, and policy recommendations with the data team
Develop and implement complex, multi-system crisis service continuums with stakeholders
Manage grant budgets and monitor grantee progress, contract requirements, budgets, and requests
Lead content development and accuracy for reports, websites, and other deliverables
Conduct or oversee research, key informant interviews, and literature reviews
Manage multiple tasks and deliverables
Oversee quality control of project deliverables and maintain professional standards

Requirements

What you’ll need

At least ten years of progressively more responsible experience
Experience managing complex processes and procedures, managing grants or contracts, and leading project teams
Significant experience in suicide/crisis center and mobile crisis service design, implementation, and evaluation
Master’s degree and 10 or more years of complex experience with oversight, evaluation, or program management; five years of work experience can substitute for a master’s degree
Subject matter expertise in crisis services, including 988 and mobile crisis
Understanding of national, state, and community trends, applications, programs, funding, best practices, challenges, and opportunities related to crisis services
California-specific understanding preferred
Outstanding verbal and written communication and presentation skills
Knowledge of nonprofit, behavioral health, or government organizational structures, staff recruitment and retention, staff development, program development and oversight, budgets, and systems change
Knowledge of social determinants of health, CLAS standards, diversity, equity and inclusion strategies, and Tribal engagement as they pertain to crisis services
High-level diplomacy, coaching, and leadership skills
Understanding of business development best practices
Ability to manage multiple competing priorities
Knowledge of contract development and budgeting, including scopes of work, budget review, allocation methodologies, and contract and deliverable monitoring
Ability to facilitate diverse groups toward a common plan of action
Personal initiative and self-management
Experience with Microsoft Office suite and other relevant software platforms
Excellent judgment and diplomacy with clients and stakeholders
Ability to maintain project management, subcontractor, training and technical assistance, and project documentation
Applicants must be currently authorized to work full-time in the United States
Must reside and perform work within the United States or its territories

Benefits

Comp & perks

Annual bonuses
Short- and long-term incentives
Program-specific awards
Comprehensive medical, dental, and vision insurance for you and your family
Retirement plan with a 3% match
Student loan repayment assistance
Employer-paid life and disability insurance
Generous paid time off
Reasonable accommodations for qualified individuals with disabilities
Work-life balance, self-care, and mental and emotional health support