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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business needs into functional specifications and user stories while collaborating with cross-functional teams to design and implement innovative digital solutions. Proficient in analyzing business processes, managing stakeholder expectations, and driving alignment on objectives for successful digital product delivery.
Highest-signal resume keywords
Business AnalysisUser Story WritingAgile MethodologiesStakeholder ManagementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business RequirementsFunctional SpecificationsProcess Flow DiagramsDigital Solutions DesignKPI MonitoringUser Acceptance TestingDomain Driven DesignDomain Story TellingAnalytical SkillsProblem-Solving
Soft Skills
Communication SkillsFacilitation SkillsDetail-OrientedAdaptabilityProactive Mindset
Industry Keywords
Digital ProjectsStakeholder ConsensusEmerging TechnologiesChange InitiativesAgile Delivery Environments
About the role
Key responsibilities & impact- Report directly to the Digital Solutions Lead
- Translate client and stakeholder needs into clear business requirements and actionable insights
- Partner with digital and engineering teams across the regional and global organisation
- Analyse information, define opportunities, and communicate findings through structured narratives
- Gather requirements for digital products while maintaining alignment with business objectives and user needs
- Translate business needs into functional specifications and user stories
- Collaborate with product managers, designers, and developers throughout the delivery lifecycle
- Analyse current processes and identify opportunities for improvement or automation
- Contribute to solution design by balancing user needs, technical constraints, and business goals
- Lead testing, validation, and user acceptance activities
- Define and refine user requirements for systems in production
- Conduct in-depth analysis of business processes and workflows
- Design and implement innovative digital solutions with cross-functional teams
- Develop and maintain business requirements, functional specifications, and process flow diagrams
- Facilitate workshops and meetings to gather insights, resolve conflicts, and build stakeholder consensus
- Monitor and analyse KPIs to measure solution success and identify continuous improvement opportunities
- Lead business analysis workstreams on complex digital projects
- Manage stakeholder expectations, scope, competing priorities, requirements, dependencies, and decision-making
- Drive alignment on objectives, requirements, and success measures for digital products and change initiatives
- Recommend applications of emerging technologies and industry trends to enhance business operations
Requirements
What you’ll need- 5+ years of experience as a Business Analyst, preferably in digital or technology-focused projects
- Strong ability to communicate with both technical and non-technical stakeholders
- Experience writing user stories, requirements, and process flows
- Familiarity with Agile or hybrid delivery environments
- Analytical mindset with attention to detail and problem-solving skills
- Confidence in facilitating discussions and asking the right questions
- Comfortable managing multiple priorities and adapting to change
- Detail-oriented
- Ability to adapt to new challenges and subject matters
- Forward-thinking, proactive mindset
- Familiarity with Domain Driven Design and Domain Story Telling
- Newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment
Benefits
Comp & perks- Employees can work remotely
- Hybrid work options
- Work flexibility
- Industry-leading technology and thinking
- Transformational work with big impact
- Compensation, benefits and well-being programs
- Disability Confident Employer interview scheme for applicants with a disability or long-term condition who meet the minimum/essential criteria