Customer Engineer

Aegis AI Security

. Partner with Enterprise Account Executives to design, present, and position AegisAI’s platform to CISOs, Security Architects, and SecOps leaders .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Cybersecurity solutions, particularly in Email Security and Cloud Security, with a strong understanding of AI architectures and API integrations. Capable of translating complex threat detection analytics into actionable insights for executive-level decision-making.

Highest-signal resume keywords

Sales Engineering ExperienceEmail Security ExpertiseCloud Security KnowledgeREST API ProficiencyAI Architecture Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales EngineeringSolutions ArchitectureTechnical Account ManagementEmail SecurityCloud SecuritySIEMSOARBasic ScriptingLog Data InspectionML-Based Detection

Soft Skills

CollaborationFlexibilityOwnership

Tools & Technologies

Microsoft 365Google Workspace

Industry Keywords

CybersecurityThreat DetectionAPI DeploymentsZero-Day ThreatsBECImpersonation AttemptsAgentic AINLPShadow AISaaS Discovery

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Partner with Enterprise Account Executives to design, present, and position AegisAI’s platform to CISOs, Security Architects, and SecOps leaders
Guide prospective clients through read-only API deployments and API-first onboarding
Enable enterprise customers to connect AegisAI in under 5 minutes without MX record changes or downtime
Parse raw detection data and benchmark AegisAI against legacy Secure Email Gateways
Present threat audits demonstrating zero-day threats, BEC, and impersonation attempts caught
Understand and explain Agentic AI detection models, AI Red Teaming agents, and Shadow AI/SaaS discovery capabilities
Translate customer feedback, API feature requests, and edge cases into the product roadmap
Collaborate with Engineering, Threat Intelligence, and Product teams

Requirements

What you’ll need

3+ years of experience as a Sales Engineer, Solutions Architect, or Technical Account Manager in Cybersecurity
Experience in Email Security, Cloud Security, SIEM/SOAR, or Identity Management preferred
Strong conceptual and technical understanding of modern AI architectures, NLP, agentic systems, and ML-based detection of anomalous payload-less attacks
Comfortable with REST APIs
Comfortable with cloud email infrastructure, including Microsoft 365 and Google Workspace
Basic scripting/querying skills to inspect log data and troubleshoot API integrations
Demonstrated ability to translate raw threat detection analytics into executive-level risk assessments
Ability to thrive in a rapidly scaling Series A environment requiring flexibility, ownership, and direct collaboration with engineering

Benefits

Comp & perks

Equity packages
Comprehensive benefits
Competitive compensation
High-impact work at the forefront of Agentic AI and cybersecurity
Work alongside AI researchers, threat intelligence leaders, and enterprise security veterans