Senior Manager, Bank Operations Enablement

Affirm

. Establish and scale the operating foundation for Affirm’s new bank .

Posted 10/8/2026full-timeRemote • United StatesSenior💰 $173,000 - $233,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in banking operations, including deposit and lending processes, regulatory compliance, and core banking platform management. Proven ability to lead teams, implement operational controls, and drive digital banking initiatives.

Highest-signal resume keywords

Banking Operations ManagementCore Banking Platform ImplementationRegulatory Compliance ExpertiseDigital Account-Opening ExperienceVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Finxact AdministrationDeposit OperationsLending OperationsACH ProcessingWire ProcessingUser-Acceptance TestingOperational Metrics ReportingSQL FamiliarityQuality AssuranceIssue Management

Soft Skills

Analytical Problem-SolvingExcellent JudgmentWritten CommunicationVerbal Communication

Tools & Technologies

Digital Banking PlatformsBusiness-Intelligence ToolsData Pipelines

Industry Keywords

BSA/AML ComplianceConsumer ProtectionOperational ResilienceRisk ManagementFinancial Technology

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Establish and scale the operating foundation for Affirm’s new bank
Own implementation, configuration, and administration of Finxact as the Bank’s core system of record
Own operational delivery and management of Savana and integrated digital account-opening, online, and mobile banking experiences
Translate customer and operational needs into requirements
Lead user-acceptance testing, release readiness, issue resolution, and platform improvement
Lead operational launch readiness, including operating-model design, procedures, staffing, training, testing, cutover, go/no-go evidence, hypercare, and transition to business-as-usual operations
Direct daily deposit operations, reconciliations, ACH and wire processing, exceptions, account maintenance, regulatory reporting, and fraud-investigation support
Direct lending operations, including underwriting and eligibility validation, funding approvals, loan boarding, journal entries, and reconciliation
Oversee loan purchase and sale operations, settlement, boarding validation, and audits
Build and maintain the Bank’s operational control environment, procedures, maker-checker controls, access reviews, quality assurance, issue remediation, and audit readiness
Partner with Compliance on BSA/AML, OFAC, consumer-protection, privacy, funds-availability, payments, complaint, and other applicable requirements
Manage oversight of affiliate-provided services and critical technology, payments, document, and operations vendors
Monitor vendor performance, capacity, releases, incidents, control reports, continuity, disaster recovery, and manual workarounds
Lead and develop the Bank Operations team through capacity planning, cross-training, performance management, succession planning, and escalation coverage
Establish operational metrics and provide reporting and recommendations to Bank leadership
Partner with Product, Engineering, Data, Accounting, Finance, Treasury, Lending, Compliance, Risk, Information Security, Fraud, Customer Care, Internal Audit, and third parties

Requirements

What you’ll need

8+ years of relevant experience in banking operations, digital banking, financial technology, or core-platform delivery
Meaningful experience leading teams and operating in a regulated financial institution
Hands-on experience implementing, configuring, converting, or administering a core banking platform
Experience with Finxact or another modern cloud-native, API-first core strongly preferred
Experience owning digital account-opening and online or mobile banking platforms
Experience coordinating integrations, user-acceptance testing, releases, production support, and vendor-driven change
Deep working knowledge of deposit and lending operations, including ACH, wires, checks and in-clearing, account funding, reconciliations, general-ledger impacts, exception management, loan funding and boarding, and loan purchase or sale settlement
Ability to design and operate effective controls, including segregation of duties, approval authorities, reconciliations, access management, quality assurance, issue management, recordkeeping, and audit or regulatory-examination support
Strong understanding of bank regulatory and risk expectations applicable to deposit, lending, payments, third-party, consumer-protection, privacy, business-continuity, and operational-resilience activities
Experience managing critical technology and operations vendors, service levels, incidents, root-cause analysis, remediation commitments, and executive escalations
Excellent judgment, analytical problem-solving, and written and verbal communication skills
Bachelor’s degree or equivalent practical experience is expected
Familiarity with SQL, data pipelines, and business-intelligence tools is a plus
Willingness to provide periodic after-hours support for releases, cutovers, material incidents, and business-continuity events
Must be able to work in the United States; visa sponsorship is not available

Benefits

Comp & perks

Equity rewards
Monthly stipends for health, wellness and tech spending
100% subsidized medical coverage for employees and dependents
Dental and vision coverage for employees and dependents
Flexible time off
Generous holiday calendars
Employee stock purchase plan (ESPP) to buy Affirm stock at a discount
Inclusive interview process and accommodations for candidates with disabilities
In-person onboarding experience for all new hires