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Senior Sales Engineer
Affirm. Combine technical aptitude, communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Solution Architecture and API Integrations within the payments and fintech industries, with a strong focus on Checkout Processes and Customer Success. Capable of leading technical discovery and developing scalable solutions while effectively communicating complex concepts to diverse audiences.
Highest-signal resume keywords
Solution ArchitectureAPI IntegrationsPayments Industry ExperienceTechnical SalesCustomer Success
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution ArchitectureAPI IntegrationsCheckout ProcessesPayment SystemsSaaS PlatformsE-commerce SolutionsTechnical DocumentationProgramming Language ProficiencyArchitecting SolutionsTechnical Advisory
Soft Skills
Excellent Communication SkillsRelationship-BuildingCreative Problem SolvingAttention to DetailExecutive Presence
Certifications & Qualifications
BA/BS Degree in Business/Technology
Industry Keywords
FintechE-commercePaymentsFinancial InfrastructureEnterprise ArchitecturesPre-sales SupportCustomer JourneysCompetitive LandscapeBest PracticesTraining Materials
About the role
Key responsibilities & impact- Combine technical aptitude, communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform.
- Lead technical discovery, analyze requirements, and identify well-architected solutions during pre-sale activities.
- Serve as a technical advisor to customers and collaborate with Sales, Engineering, and Product teams.
- Serve as a subject matter expert on Affirm integration solutions, merchant checkout, customer journeys, and the competitive landscape.
- Develop and articulate technical narratives mapping Affirm’s capabilities to merchant systems.
- Architect end-to-end solutions for complex integrations and customizations, evaluating tradeoffs and non-functional requirements.
- Build trust with internal and external technical counterparts and foster long-term enterprise and key-merchant relationships.
- Partner with sales and partner engineering teams to drive opportunities and support successful implementations.
- Provide customer insights to influence product development and feature prioritization.
- Create and share best practices, reusable assets, and training materials.
- Provide technical and architectural input into sales planning and forecasting; identify risks and constraints.
- Develop pre-sales support materials and documentation for new products and features.
- Build and present custom demos as required.
Requirements
What you’ll need- Passion and drive to change consumer checkouts & payments for the better
- BA/BS degree in business/technology, or equivalent technical account management experience
- 4+ years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
- 3+ years of current experience in the payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Comfortable writing scripts in at least one programming language
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Executive presence and strong relationship-building skills
- Passion for customer success and dedication to championing the customer voice
- Experience architecting solutions and technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems, etc.
- Willingness to travel up to 30% of the time
- Visa sponsorship is not available for this position.
Benefits
Comp & perks- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Flexible time off and generous holiday calendars.
- Employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
- Inclusive interview process, including accommodations for candidates with disabilities.
- In-person onboarding experience for all new hires.