CRM Analyst

Agência F2F

. Set up and monitor email campaigns, automations, and nurture flows in CRM and marketing automation platforms .

Posted 10/31/2026contractRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing email campaigns and automations using CRM and marketing automation platforms, with a strong focus on client operations and communication programs. Proficient in HTML adjustments and tracking campaign metrics to optimize customer relationship journeys.

Highest-signal resume keywords

CRM ExperienceMarketing Automation ProficiencyBasic HTML KnowledgeStrong Organizational SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email Campaign ManagementAutomation SetupHTML AdjustmentsCampaign Metrics TrackingIntegration Support

Soft Skills

Logical ReasoningCuriosityProactive Problem-SolvingAbility to Work Autonomously

Tools & Technologies

RD StationMailchimpHubSpotPower AutomateMarketing Cloud

Industry Keywords

Inbound MarketingClient ServicesCustomer Relationship ManagementCommunication ProgramsMulti-Client Environment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Set up and monitor email campaigns, automations, and nurture flows in CRM and marketing automation platforms
Support client operations using RD Station and other platforms in the technology stack
Support integrations between the CRM and channels and tools such as WhatsApp, Meta, and data platforms
Make basic HTML adjustments to emails and landing pages
Monitor campaign execution and identify issues in flows and configurations
Support the creation and maintenance of communication programs and customer relationship journeys
Track campaign metrics and reports and organize information for the team
Work collaboratively with analysts at different levels, Technology, and Client Services
Gradually take on greater autonomy in managing requests and communicating with clients

Requirements

What you’ll need

Initial experience with CRM, marketing automation, Inbound Marketing, or similar tools
Familiarity with marketing automation platforms such as RD Station, Mailchimp, HubSpot, or similar tools
Basic knowledge of HTML as applied to emails and landing pages
Logical reasoning and the ability to understand flows, rules, integrations, and automations
Strong organizational skills for managing different requests, clients, and deadlines
Strong written and verbal communication skills
Curiosity and an ability to learn new tools easily
Proactive approach, with a willingness to investigate problems before seeking help
Ability to work with increasing autonomy
Preferred qualifications: experience in an agency or multi-client environment; knowledge of Power Automate; experience with Marketing Cloud or other CRM platforms; knowledge of tool integrations; experience with customer journeys, communication programs, or automations; HTML knowledge beyond the basics; experience with WhatsApp, Meta, or other tools connected to CRM

Benefits

Comp & perks

Remote opportunity
Free access to the InquietaMENTE Knowledge Path for professional development
Conexa partnership: two free consultations per month with psychologists and two with nutritionists
Wellhub (Gympass) partnership
23 paid business days of annual leave, scheduled throughout the year
Autonomy in delivering services