Customer Success Analyst – BI, Datacenter

Agência F2F

. Onboard new clients in Datacenter, including access setup, integrations, visual identity, variable and goal registration, and creation of the first version of reports in presentation format .

Posted 10/2/2026contractRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client onboarding and management within Datacenter, with a strong focus on data integration, reporting, and process improvement. Proficient in utilizing BI tools and digital media strategies to enhance operational efficiency and client engagement.

Highest-signal resume keywords

Client OnboardingData IntegrationBI Platform ExperienceAdvanced Excel SkillsPaid Media Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisExcelGoogle SheetsLooker StudioPower BIMeta AdsGoogle AdsGA4GTMAutomation

Soft Skills

Organizational SkillsAnalytical SkillsCommunication SkillsProblem-SolvingCollaboration

Tools & Technologies

DatacenterBI ToolsMedia PlansControl Spreadsheets

Industry Keywords

Digital MediaAgency OperationsData OperationsAutomation

About the role

Key responsibilities & impact

Onboard new clients in Datacenter, including access setup, integrations, visual identity, variable and goal registration, and creation of the first version of reports in presentation format
Manage and develop the active client portfolio, prioritizing accounts with low adoption or incomplete registrations
Ensure that the records and information required for operations are up to date by coordinating with and following up with the Media and BI teams
Map information between control spreadsheets, such as taxonomy and media plans, and the formats required for import into Datacenter
Serve as the focal point for tool requests, suggestions, bugs, and improvements by recording, prioritizing, and directly implementing configuration and parameterization adjustments within your scope
Liaise with the technical team only on topics requiring development, tracking progress through resolution
Work with the Head of BI and Media on Datacenter project management, tracking the backlog, priorities, roadmap, and deadlines
Support the implementation of new modules, features, and improvements within the platform
Identify opportunities to automate and improve processes related to data and BI operations

Requirements

What you’ll need

Experience in BI, data, digital media, or agency operations
Advanced knowledge of Excel and/or Google Sheets
Knowledge of paid media, especially Meta Ads and Google Ads
Familiarity with GA4 and GTM, understanding the logic of these tools without needing to configure them directly
Experience with a BI platform such as Looker Studio or Power BI is a plus
Organized, analytical profile with strong execution skills
Excellent communication skills and the ability to request information and follow up on deadlines clearly and collaboratively
Autonomy to investigate problems, find solutions, and take a hands-on approach
Interest in and practical experience using AI for automation, data analysis, and problem-solving

Benefits

Comp & perks

Remote work opportunity
Partnership with Conexa: an online health and emotional well-being platform, including two free monthly consultations with psychologists and two with nutritionists
Partnership with Wellhub (Gympass) to support your physical health
23 paid business days of leave per year, scheduled throughout the year
Autonomy in the delivery of services