Client Experience Consultant, Client Enablement

AgencyBloc

. Design and deliver client-facing enablement, including live trainings, education programs, webinars, and other facilitated experiences .

Posted 10/12/2026full-timeRemote • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client education and training facilitation, with a strong focus on program quality and effectiveness. Proficient in using AI tooling to enhance and scale enablement initiatives while ensuring high standards of delivery.

Highest-signal resume keywords

Client EducationLive Facilitation SkillsAI Tooling ProficiencyProgram Quality OwnershipTraining Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum AssessmentProgram UpkeepContinuous ImprovementClient Training DeliveryOnboarding Support

Soft Skills

Presentation SkillsAdaptabilityOwnershipJudgment

Tools & Technologies

AI Tooling

Industry Keywords

Customer EnablementClient SuccessFacilitated ExperiencesEducation ProgramsWebinars

About the role

Key responsibilities & impact

Design and deliver client-facing enablement, including live trainings, education programs, webinars, and other facilitated experiences
Own the ongoing quality and effectiveness of enablement through curriculum assessment, program upkeep, and continuous improvement as the product changes
Deliver live client training and support the Release & Enablement Program Manager with internal training delivery as needed
Collaborate with Professional Services on onboarding and Client Success on adoption moments
Use AI tooling to prepare, personalize, and scale enablement efficiently in alignment with the AI Center of Excellence
Provide feedback from live sessions and client interactions to content, Academy, and program design
Partner with the Client Experience Consultant, Knowledge & Content on materials supporting live sessions
Perform other duties as assigned by the manager

Requirements

What you’ll need

Bachelor's degree and 5-7 years of relevant experience in client education, training/facilitation, customer enablement, customer marketing, or a related field, or an equivalent combination of education and experience
Strong live facilitation and presentation skills, comfortable leading client-facing sessions and adapting in real time
Takes ownership of enablement quality over time, with strong instincts for whether a session or program is landing and driving adoption
Able to take rough direction and run with it, turning a high-level ask into finished enablement without needing every detail spelled out
Values variety across multiple kinds of client enablement
Comfortable using AI tooling to prepare and scale enablement while maintaining quality and judgment
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States