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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales support capabilities with hands-on experience in managing sales pipelines, utilizing CRM systems like GoHighLevel, and effectively tracking sales metrics. Exhibits excellent organizational skills and the ability to work independently while handling high volumes of leads and tasks.
Highest-signal resume keywords
Sales Support ExperienceGoHighLevel (GHL) ProficiencySales Process UnderstandingOrganizational SkillsHigh-Ticket Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementCRM Data ManagementSales ReportingLead Follow-UpContract PreparationGoogle Sheets SkillsExcel Skills
Soft Skills
Strong Communication SkillsSelf-MotivatedDetail-OrientedAccountable
Tools & Technologies
GoHighLevel (GHL)CRM Software
Industry Keywords
Sales CoordinationAppointment SettingHigh-Ticket SalesOnline EducationSales KPIs
About the role
Key responsibilities & impact- Manage and update the sales pipeline in GoHighLevel (GHL)
- Book, confirm, and reschedule sales calls for the closing team
- Follow up with no-shows and cold leads by SMS, email, and phone
- Prepare closers before calls with lead notes and history
- Send contracts, payment links, and onboarding steps after deals close
- Hand off new clients to the client success team
- Keep CRM data accurate and up to date daily
- Track and report daily sales numbers, including bookings, show rate, and close rate
- Identify process gaps and flag them to leadership
- Support the team during online events and bootcamps
- Work closely with closers and the lead generation team to ensure leads are followed up, calls are booked and prepared, and deals are tracked
Requirements
What you’ll need- 1+ years in sales support, sales admin, appointment setting, or sales coordination
- Strong understanding of the sales process and pipeline stages
- Hands-on experience with a CRM, preferably GoHighLevel (GHL)
- Excellent written and spoken English
- Strong organizational and follow-up skills
- Comfortable handling a high volume of leads and tasks
- Able to work independently with minimal training
- Self-motivated, accountable, and detail-oriented
- Willingness to work US timezone hours, including EST core hours of 1:00 PM–7:30 PM EST
- Comfortable working as an independent contractor
- Experience in high-ticket sales, coaching, or online education preferred
- Experience working remotely with US or Canadian teams preferred
- Familiarity with sales KPIs and reporting preferred
- Basic Google Sheets or Excel skills preferred
Benefits
Comp & perks- Commission
- Flexible hours beyond core hours
- Remote work arrangement
- Independent-contractor flexibility
- Online events and bootcamps support experience
- Own equipment, taxes, and benefits managed by the contractor