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Sales Representative, Closer
Agile Digital - Aceleradora de Farmácias. Provide personalized customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized customer service and sales performance, with a strong ability to engage leads and manage follow-up activities effectively. Proficient in using CRM tools and adapting communication styles to enhance customer interactions.
Highest-signal resume keywords
Customer Service ExperienceSales Automation KnowledgeFluency In PortugueseActive Listening SkillsConsultative Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PerformanceCRM ToolsFollow-Up ActivitiesLead GenerationSales Funnel Management
Soft Skills
Proactive MindsetCollaborative MindsetStrong Drive For ResultsAbility To AdaptEffective Communication
Industry Keywords
Online Sales MeetingsCustomer ReactivationDemand GenerationSales Funnel BottlenecksConsultative Sales
About the role
Key responsibilities & impact- Provide personalized customer service
- Participate in online sales meetings for a range of products
- Conduct follow-ups by phone and messaging, focusing on sales performance and customer reactivation
- Participate in team meetings and strategic alignment sessions
- Re-engage stalled leads in the sales funnel
- Generate demand from new customers without relying solely on marketing
- Flag sales funnel bottlenecks and issues related to lead quality or volume to the marketing team
- Update the CRM daily
- Carry out a high volume of follow-up activities
- Participate in daily, weekly, biweekly, and monthly alignment routines
- Work toward challenging targets
Requirements
What you’ll need- Previous experience in sales or customer service
- Strong active listening skills
- Ability to develop narratives for external communications and use the company’s language and communication style
- Proactive and able to work independently
- Basic knowledge of sales automation and CRM tools
- Collaborative mindset, ownership of the process, and a strong drive for results
- Ability to adapt to a dynamic, fast-changing environment
- Previous experience in consultative or complex sales (a plus)
- Experience with online or offline prospecting (a plus)
- Fluency in Portuguese (a plus)
- Comfortable making phone calls (a plus)
- Ability to handle a high volume of demands while maintaining consistency and quality (a plus)
- Technical education or high school diploma
Benefits
Comp & perks- Commissions
- Opportunities for career growth based on performance and increased responsibilities
- Salary increases within up to 6 months
- Career development plan
- In-person events
- Monthly target campaigns with prizes
- Flexible hours