Municipal Principal Implementation Consultant

Agilyx

. Lead discovery sessions, workshops, and requirements gathering activities .

Posted 10/14/2026full-timeRemote • CanadaLead💰 CA$100,000 - CA$135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive hands-on Salesforce experience with a strong understanding of municipal operations, focusing on solution design, implementation, and configuration. Proven ability to analyze business processes and recommend improvements while building trusted relationships with municipal customers.

Highest-signal resume keywords

Salesforce Implementation ExperienceMunicipal Operations KnowledgeConsulting SkillsCustomer-Service MindsetExperience in Municipal Finance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationData MigrationProcess ImprovementSystem ConfigurationRequirements Gathering

Soft Skills

CollaborationProblem-SolvingRelationship Building

Tools & Technologies

Salesforce PlatformERP SystemsMunicipal Software

Industry Keywords

Municipal SectorProperty TaxationUtility BillingRevenue ManagementCash Receipting

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead discovery sessions, workshops, and requirements gathering activities
Analyze municipal business processes and recommend improvements and automation opportunities
Translate business requirements into solution designs and system configurations
Configure and support solutions on the Salesforce platform
Support data migration, testing, training, deployment, and post-go-live activities
Collaborate with Product, Technical, Implementation, and Customer Success teams
Investigate and resolve complex functional issues
Build trusted relationships with municipal customers and stakeholders
Contribute to best practices, documentation, and continuous product improvements
Work with municipalities across Canada to modernize business processes and implement Salesforce-based solutions

Requirements

What you’ll need

Hands-on Salesforce experience
Strong understanding of municipal operations
Proven Salesforce implementation and configuration experience
Strong consulting skills
Municipal sector knowledge
Customer-service mindset
Experience in municipal finance, property taxation, assessment, utility billing, revenue or receivables strongly preferred
Experience in customer service, municipal administration, land and property management or cash receipting strongly preferred
Experience with financial systems, ERP or municipal software, process improvement or data management strongly preferred
Salesforce experience in consulting, implementation, or solution design roles highly desirable
Candidates must be located within Canada
Ability to travel up to 30 percent

Benefits

Comp & perks

Work with municipalities across Canada
Influence digital transformation initiatives that directly impact local communities
Join a growing, collaborative team of municipal and technology professionals
Expand your Salesforce expertise while applying your municipal knowledge
Contribute to innovative solutions that improve municipal service delivery
Remote work within Canada
Travel up to 30 percent