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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing billing and collections processes. Proficient in maintaining HIPAA compliance and effectively communicating with insurance companies and team members.
Highest-signal resume keywords
HIPAA ComplianceBilling and Collections SupportMicrosoft Office ProficiencyOrganizational SkillsWritten and Verbal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing SupportCollections ManagementAuthorization RequestsClaims SubmissionDocumentation Tracking
Soft Skills
Attention to DetailMultitaskingDependabilityTeam PlayerSelf-Motivation
Tools & Technologies
Electronic Records ProgramMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
HIPAAInsurance ClaimsRebillingCross-Functional TrainingConfidentiality
About the role
Key responsibilities & impact- Support Billing and Collections staff
- Assist leadership in maintaining confidentiality and adhering to HIPAA compliance
- Submit and follow up on authorization requests and appeals with insurance companies via fax, phone, or online
- Request hospital records in a timely manner and follow up until received
- Submit or mail appeal letters, claims, and correspondence to insurance companies with appropriate documentation
- Document completed accounts for tracking purposes
- Review and distribute incoming faxes, mail, and emails to appropriate staff
- Link correspondence to accounts in the electronic records program for tracking
- Contact insurance companies to confirm claim receipt when needed because of payer issues or time-sensitive matters
- Review and complete rebills when needed
- Assist with training new hires, continuous training, and cross-functional efforts
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
- Excellent organizational skills and attention to detail
- Ability to prioritize, multitask, and meet deadlines
- Excellent written and verbal communication skills
- Dependable and self-motivated
- Ability to be a team player with a professional attitude
- Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook
- Regular scheduled attendance
- Must follow Air Methods’ employment practices and policies
- No certificates, licenses, or registrations required
Benefits
Comp & perks- Industry-leading benefits (details provided via the employer's benefits page)
- Equal employment opportunity and protected veteran/individuals with disabilities protections
- Reasonable accommodations for disabled employees