Communication Specialist I

Air Methods

. Coordinate all flight coordination information, including computer data entry .

Posted 10/20/2026full-timeOmaha • Nebraska • United StatesJunior💰 $23 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and coordination skills essential for managing flight operations and ensuring compliance with FAA regulations. Proficient in multitasking and providing exceptional customer service in a fast-paced environment.

Highest-signal resume keywords

Flight CoordinationEmergency Medical TerminologyCustomer Service SkillsMicrosoft Office Suite ProficiencyDispatch Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryFlight TrackingReport RelayMedical TerminologyMultitaskingAttention to Detail

Soft Skills

Professional CommunicationTeam CollaborationInterpersonal SkillsProfessional Attitude

Certifications & Qualifications

NAACSEMT-BEMT-AEMT-PCNALMTPilot Certificate

Industry Keywords

FAA RegulationsPre-Hospital HealthcareFlight Team CoordinationEmergency Medical Services

About the role

Key responsibilities & impact

Coordinate all flight coordination information, including computer data entry
Follow flights from lift-off to touchdown in accordance with FAA and company regulations
Handle initial public, private, and flight-related calls received by AirCom
Coordinate communications between pre-hospital healthcare providers and receiving institutions
Promote communication among Communications Specialists, flight team members, and outside agencies
Assist in training new employees
Work 12-hour shifts, including night shifts starting at 5:00 PM, and be on call as required
Participate in an onsite interview process including an AirCom facility tour, shadowing session, and hiring-team interview

Requirements

What you’ll need

High school diploma or GED; and one to two years’ related experience and/or training; or equivalent combination of education and experience
1–2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
Ability to work 12-hour shifts and be on call as required
Ability to present a professional image on the telephone and radio
Ability to multitask efficiently in a fast-paced environment with strong attention to detail
Advanced customer service and phone skills
Excellent written and verbal communication skills
Ability to be a team player with a professional attitude
Ability to take and relay reports accurately
Strong interpersonal skills and a high degree of collaboration at all levels
Intermediate proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
NAACS, EMT-B, EMT-A, EMT-P, CAN, LMT, or Pilot Certificate preferred
Regular scheduled attendance and compliance with company policies and procedures

Benefits

Comp & perks

14+ days off every month
Night shift differential
Industry-leading benefits (details provided via benefits page)