Credit Specialist

Air Methods

. Process outstanding overpayments and facilitate resolution of refunds for patients and insurance companies .

Posted 10/20/2026full-timeRemote • California • United StatesJunior💰 $35,125 - $50,875 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing processes, including the resolution of overpayments and credit balances, while maintaining compliance with state and federal guidelines. Strong communication and organizational skills are essential for effective collaboration and issue resolution.

Highest-signal resume keywords

Medical Billing ExperienceKnowledge Of Medical TerminologyInsurance Billing And ReimbursementStrong Attention To DetailIntermediate Proficiency With Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingClaims ProcessingCredit Balance ResolutionMathematical CalculationsRefund Processing

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationMulti-TaskingCustomer Service

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Patient RefundsPayor SystemsBilling PoliciesFee SchedulesDepartment Guidelines

About the role

Key responsibilities & impact

Process outstanding overpayments and facilitate resolution of refunds for patients and insurance companies
Review, document, and resolve accounts in credit balance status and/or solicited refunds
Process and submit items for approval within state, federal, and department guidelines
Research and resolve issues identified via reports, email, and assigned callbacks from various departments
Follow up on open credit balances to obtain required information
Escalate accounts to other departments or individuals for additional information or review
Access payor systems to research and correct claims or initiate recoupment when necessary
Maintain current knowledge of contracts, fee schedules, policies, and procedures relevant to billing
Report payor issues to the Lead/Supervisor
Perform other duties as assigned
Position has no supervisory responsibilities
Travel 0%

Requirements

What you’ll need

High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
1-2 years’ medical billing experience preferred
Customer service experience preferred
Knowledge of medical terminology, insurance billing and reimbursement
Strong written and verbal communications skills
Ability to apply mathematical concepts and calculations
Ability to multi-task efficiently and work in a fast-paced environment on multiple projects
Strong attention to detail
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook
Regular scheduled attendance
Must follow Air Methods’ employment practices and policies
No certificates, licenses, or registrations required

Benefits

Comp & perks

Industry-leading benefits (details provided via the company benefits page)
Equal employment opportunity and protected veteran/individuals with disabilities protections