Credit Specialist

Air Methods

. Review, document, and resolve accounts in a credit balance status and/or solicited refunds .

Posted 11/11/2026full-timeRemote • Nevada • United StatesJunior💰 $17 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical billing processes, including knowledge of medical terminology and insurance reimbursement. Strong attention to detail and effective communication skills are essential for resolving accounts and maintaining compliance with guidelines.

Highest-signal resume keywords

Medical Billing ExperienceKnowledge Of Medical TerminologyInsurance Billing And ReimbursementStrong Written And Verbal Communication SkillsIntermediate Proficiency With Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ResolutionClaims ResearchMathematical CalculationsCredit Balance ManagementPayer System Access

Soft Skills

Customer Service ExperienceMulti-TaskingAttention To Detail

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

State GuidelinesFederal GuidelinesBilling PoliciesFee SchedulesEmployment Practices

About the role

Key responsibilities & impact

Review, document, and resolve accounts in a credit balance status and/or solicited refunds
Process and submit items for approval within state, federal, and department guidelines
Research and resolve issues identified via reports, email, and assigned callbacks from various departments
Follow up on open credit balances to obtain information required for resolution
Escalate accounts to other departments or individuals for additional information or review
Access payer system resources to research and correct claims or initiate recoupment when necessary
Maintain current knowledge of contracts, fee schedules, policies, and procedures relevant to billing
Report all payer issues to the Lead/Supervisor
Perform other duties as assigned
Attend regularly as scheduled; travel requirement is 0%
Position has no supervisory responsibilities

Requirements

What you’ll need

High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
1-2 years’ medical billing experience preferred
Customer service experience preferred
Knowledge of medical terminology, insurance billing and reimbursement
Strong written and verbal communications skills
Ability to apply mathematical concepts and calculations
Ability to multi-task efficiently and work in a fast-paced environment on multiple projects
Strong attention to detail
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook
Regular scheduled attendance
Must follow Air Methods’ employment practices and policies

Benefits

Comp & perks

Industry-leading benefits (details provided via the employer’s benefits page)