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Air

Manager, Forward Deployed UX Designer

Air

. Lead a newly created team of Forward Deployed UX Designers embedded with customers in the field .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading UX design teams, co-creating AI-native solutions, and translating customer insights into impactful product directions. Proficient in systems thinking and designing for complex workflows in high-growth environments.

Highest-signal resume keywords
Product Design LeadershipAI-Native Solution DevelopmentHuman-Computer Interaction (HCI)Systems ThinkingMentoring and Team Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product DesignAI DesignUser Experience (UX)PrototypingService DesignResearch MethodologiesHuman-Centered DesignDesign SystemsField ObservationEvaluative Testing
Soft Skills
CollaborationMentoringCommunicationProblem-SolvingAdaptability
Certifications & Qualifications
U.S. CitizenshipCurrent U.S. Security Clearance (Desired)
Industry Keywords
DefenseGovernmentPublic SectorSupply ChainLogisticsManufacturingIndustrial OperationsEnterprise SoftwareAnalyticsAI-Native Software

About the role

Key responsibilities & impact
  • Lead a newly created team of Forward Deployed UX Designers embedded with customers in the field
  • Spend significant time with customers at depots, factories, program offices, and operational settings
  • Co-create solutions and validate design decisions in real operational environments
  • Translate customer understanding into product direction and innovative AI-native solutions
  • Scale systems enabling forward-deployed teams to prototype, ship, measure, improve, and integrate work into the core platform
  • Own end-to-end discovery across multiple critical deployments, from framing questions to delivering insights that direct product delivery
  • Own deployment experiences and connect them to customer readiness and account outcomes
  • Refine principles guiding coherent product experience decisions
  • Identify and measure critical workflows and provide synthetic data/insights enriching the core platform
  • Collaborate with forward-deployed engineering and data partners
  • Define and test human–AI collaboration patterns in agentic workflows
  • Contribute to a scalable design system and interaction language
  • Lead field observation and evaluative testing with customers
  • Align forward-deployed, go-to-market, and core platform roles when priorities compete
  • Recruit, mentor, and develop forward-deployed UX designers
  • Drive AI-native ways of working, including prototyping in code and working directly with models
  • Contribute to a culture of craft, collaboration, and candor

Requirements

What you’ll need
  • U.S. Citizenship is required
  • 6+ years in product design
  • 1+ year leading or mentoring designers, as a manager or lead
  • Track record of design shaping product and business outcomes in complex enterprise, analytics, or AI-native software
  • Systems thinking across products and workflows, such as service design, multi-product consistency, or workflows spanning organizations
  • Experience co-creating with domain experts and stakeholders in unfamiliar technical domains and turning that work into a shipped product
  • Hands-on fluency with AI, including designing for agentic or model-driven products and understanding how they fail
  • Deep grounding in research and HCI
  • Experience in high-growth environments where you built structure without slowing the team down
  • Current U.S. security clearance or ability to obtain one with sponsorship (desired)
  • Experience designing for defense, government, or public sector (desired)
  • Background in supply chain, logistics, manufacturing, or industrial operations (desired)

Benefits

Comp & perks
  • U.S. security clearance sponsorship ability (desired-skill benefit/eligibility)
  • Remote work option
  • Equal Opportunity Employer consideration and legally protected-status nondiscrimination