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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and partner support, with a strong focus on optimizing hotel supply and driving sales growth in the travel industry. Proficient in data analysis and cross-functional collaboration to enhance market presence and client relationships.
Highest-signal resume keywords
Account ManagementSales Strategy DevelopmentData AnalysisCross-Functional CollaborationCRM Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quantitative SkillsSalesforce ExperienceData InterpretationMarket Trend AnalysisSupply Management Strategies
Soft Skills
Excellent Communication SkillsTime ManagementCharismatic Self-StarterResourcefulnessPresentation Skills
Tools & Technologies
CRM SoftwareHotelTonightAirbnb Platform
Industry Keywords
Travel IndustryHotel Supply ManagementStrategic PartnershipsClient Relationship ManagementSharing Economy
About the role
Key responsibilities & impact- Ensure the health and expansion of Airbnb hotel supply in Italy
- Manage hotels and optimize their setup through discounts, availability, and other levers
- Enhance Airbnb's market presence in the designated region through cross-team collaboration and local-market expertise
- Oversee hotel success on HotelTonight and Airbnb
- Develop tiering and account management strategies
- Convert hotel leads and manage relationships with strategic partners and internal stakeholders
- Develop and refine scalable, localized supply management strategies for established and emerging markets
- Build, manage, and expand partner relationships within the territory to surpass quarterly hotel sales targets
- Conduct optimization calls and business reviews with partners, including in-person support as needed
- Manage and optimize the long tail of thousands of hotels
- Educate clients on product updates and relay product and public-policy feedback to internal stakeholders
- Use data to identify strategic growth opportunities and allocate resources efficiently
- Develop and implement engagement projects
- Work cross-functionally with product, communications, public policy, legal, tax, and customer support teams
- Analyze local market trends for internal and external stakeholders
- Understand technical aspects of software partnerships and support hosts and guests
- Represent Airbnb in hotel meetings and industry conferences
Requirements
What you’ll need- 6+ years of experience in new sales, account management, and partner support
- 2+ years of tech/travel industry experience is a plus
- Proven track record of effectively working a book of business
- Proficient quantitative skills and ability to interpret and apply data
- Ability to work at strategic and tactical levels and execute in ambiguous environments
- Proven cross-functional work experience
- Excellent communication and presentation skills
- Ability to communicate effectively with clients via phone, email, and in-person
- Charismatic self-starter; resourceful and self-sufficient
- Strong time management and prioritization skills
- Highly proficient in CRM software, including leads, opportunities, and core objects
- Salesforce experience is a plus
- English and Italian required; additional European languages are a strong plus
- Based in Phoenix, Arizona and willing to regularly travel to the assigned territory, typically once every 4 to 6 weeks
- Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus
Benefits
Comp & perks- Bonus eligibility
- Equity eligibility
- Benefits
- Employee Travel Credits
- Reasonable accommodations throughout the recruitment process