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Senior Enablement Manager – API
Airbnb. Own end-to-end onboarding and ongoing enablement for Connectivity Partner Managers, Enterprise Account Managers, and broader API Product and Enterprise teams globally across AMER, EMEA, and APAC .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering enablement content and training programs for Connectivity Partner Managers and Enterprise Account Managers, with a strong focus on API ecosystems and sales operations. Proven ability to analyze performance metrics and drive adoption of enablement tools to enhance partner engagement and business outcomes.
Highest-signal resume keywords
Enablement Content CreationAPI Ecosystem KnowledgeAnalytical SkillsCross-Functional Stakeholder ManagementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsAgile Content DevelopmentData AnalysisSQL ProficiencyGo-To-Market StrategyPerformance Metrics AnalysisTraining Program DesignNegotiation ProcessesOnboarding ProcessesPartner Management
Soft Skills
Excellent Communication SkillsCross-Functional InfluenceStakeholder AlignmentPrioritizationMultitasking
Tools & Technologies
HighspotGongExcelGoogle SheetsAsana
Industry Keywords
Connectivity PartnershipsTwo-Sided Marketplace DynamicsFast-Paced Global EnvironmentTech SectorGig Economy
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own end-to-end onboarding and ongoing enablement for Connectivity Partner Managers, Enterprise Account Managers, and broader API Product and Enterprise teams globally across AMER, EMEA, and APAC
- Build ramp curricula, playbooks, and certifications covering connectivity standards, partner onboarding, sync/data issue resolution, and negotiation processes
- Translate API Product roadmap priorities, launches, and go-to-market initiatives into enablement content and training
- Revive and scale partner-facing enablement channels, including product-release and API-version webinars/webcasts, newsletters, and communications
- Localize global enablement content, sales pitches, and narratives for regional market needs
- Design and deliver role-based training programs and playbooks for Connectivity Partner Management and Homes Enterprise Account Manager teams
- Partner with Product, Sales, RevOps, Policy, and regional leaders to align enablement with business priorities
- Drive adoption of enablement tools such as Highspot and Gong and translate insights into coaching and performance improvements
- Lead regional enablement for new launches and go-to-market initiatives
- Create feedback loops for Connectivity Partner Manager, field, and partner insights and incorporate them into training materials
- Track and report enablement impact, including ramp time, performance, certification, and revenue impact
- Stand up a scalable, repeatable enablement function for API Product and Enterprise Enablement
- Improve conversion, retention, revenue outcomes, partner-facing communications, and stakeholder alignment
Requirements
What you’ll need- 8+ years of professional experience, including at least 5 years in enablement, sales operations, or related roles in a fast-paced global environment
- Experience creating and delivering agile, AI-powered enablement content, including narratives, sales pitches, talking points, objection handling, and standardized playbooks
- Experience with API ecosystems, connectivity partnerships, or two-sided marketplace dynamics
- Ability to engage credibly with Product roadmaps and connectivity/API partner managers in a technical, product-driven environment
- Strong analytical skills and ability to analyze large datasets and synthesize performance trends
- Experience using Excel and Google Sheets; SQL proficiency strongly preferred
- Experience supporting or adapting programs across AMER, EMEA, and APAC
- Excellent verbal and written communication and presentation skills
- Strong cross-functional influence and stakeholder management skills across Product, Sales, RevOps, and regional teams
- Project management experience managing complex operational programs with timelines, deliverables, dependencies, and intake/triage processes
- Knowledge of go-to-market strategy and sales motions, including pipeline, conversion, and retention metrics
- Ability to prioritize and multitask in a dynamic, fast-changing, entrepreneurial environment
- Preferred: experience carrying a quota in a Technical Account Manager, Connectivity Partner Manager, or similar partner-facing role
- Preferred: experience in tech, travel, or gig/sharing economy sectors
- Preferred: experience launching new programs or standing up an enablement function from scratch
- Preferred: experience designing and executing quality monitoring programs
- Preferred: familiarity with Highspot, Gong, and Asana-based intake/workflow management
- Must live in a state where Airbnb, Inc. has a registered entity
Benefits
Comp & perks- Bonus eligibility
- Equity eligibility
- Benefits eligibility
- Employee Travel Credits
- Remote work eligibility
- Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager
- Reasonable accommodations throughout the recruitment process for applicants with disabilities