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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading AI adoption and digital transformation initiatives across non-technical functions, with a strong focus on strategy development, measurable outcomes, and stakeholder engagement. Proven ability to build and mentor multi-disciplinary teams while ensuring quality and reliability in technology solutions.
Highest-signal resume keywords
AI Adoption StrategyDigital Transformation LeadershipMulti-Disciplinary Team ManagementGenerative AI Tools ExpertiseExecutive Stakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Technology ConsultingSolutions EngineeringTechnical Program LeadershipMeasurement Framework DevelopmentQuality Assurance in ProductionOperating Model DesignChange ManagementData Quality AssuranceAI Impact AssessmentTalent Development
Soft Skills
Analytical JudgmentInfluencing SkillsCoaching and MentoringRelationship BuildingAdaptability
Tools & Technologies
AI ToolsEnterprise SystemsDigital Transformation PlatformsConsulting Engagement ManagementProject Management Tools
Industry Keywords
Business TechnologyDigital TransformationEnterprise AI AdoptionTechnical Program LeadershipC-Level Engagement
About the role
Key responsibilities & impact- Lead BizTech Enablement and Innovation, serving as BizTech's solutions partner to non-technical company functions
- Own Airbnb's approach to AI adoption and impact outside of Engineering
- Set the vision for AI-enabled work and hold functions accountable to measurable outcomes
- Define the multi-year strategy and roadmap for AI adoption across non-technical functions
- Assess capability gaps and emerging AI trends to guide investment decisions
- Simplify business technology tools and close gaps that lead teams to adopt unsupported solutions
- Set organizational OKRs, success criteria, baselines, targets, and ownership
- Serve as the senior BizTech partner to executive and leadership teams on AI transformation
- Establish frameworks for measuring and reporting AI business impact
- Design and refine the operating model connecting technical functions and networks
- Shape AI enablement so functions can build and share solutions at scale
- Partner with platform and product teams to influence AI tooling roadmaps
- Direct external partner and consulting engagements, including scope, governance, and ROI
- Set quality, reliability, and security standards for AI solutions and own production operational issues
- Prioritize technical debt and long-term maintenance of shipped solutions
- Lead a globally distributed, multi-disciplinary organization of managers, Business Solutions Engineers, Systems Architects, and Program Managers
- Build talent plans and succession pipelines, including hiring at L10 and above
- Coach, mentor, and develop team members and leaders
- Pilot emerging technologies with business teams and transition proven solutions to product owners
- Represent BizTech in company-wide AI forums and contribute to hiring committees and talent processes
- Role-model Airbnb's core values and strengthen its mission through responsible AI adoption
Requirements
What you’ll need- 12+ years of industry experience in business technology, enterprise systems, digital transformation, or technical program leadership
- 5+ years leading managers and multi-disciplinary teams
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience
- Demonstrated track record setting and delivering multi-year strategy for a company-wide technology or transformation program with executive visibility
- Experience leading business technology consulting, solutions engineering, or IT business partnering for non-technical teams
- Experience influencing product and vendor roadmaps
- Experience owning the quality, reliability, and support of technology solutions in production
- Experience building trusted relationships with and influencing C-level and E-Team executives
- Deep, hands-on understanding of generative AI tools and agentic workflows
- Strong analytical judgment and ability to define measurement frameworks, interpret adoption and impact data, and ensure data quality and credibility at an executive level
- Proven ability to lead through ambiguity and rapid change
- Experience designing operating models across multiple teams and organizations without direct authority
- Experience attracting, hiring, and developing senior talent and managers across regions
- Preferred: experience leading enterprise AI adoption or change management at a large technology company
- Preferred: experience managing external consulting partners and globally distributed teams
- Preferred: ability to travel as needed, approximately 10 to 20%
Benefits
Comp & perks- Bonus eligibility
- Equity eligibility
- Benefits
- Employee Travel Credits
- Remote work eligibility
- Occasional work at an Airbnb office or attendance at offsites
- Disability accommodations during the application and interview process