Senior Planning Partner, Content

Airbnb

. Drive the end-to-end roadmap planning process for Community Support .

Posted 11/2/2026full-timeCanadaSenior💰 CA$102,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic planning and program management, with a strong focus on cross-functional collaboration and content launch coordination. Proficient in utilizing project management tools and methodologies to drive high-quality content delivery and stakeholder alignment.

Highest-signal resume keywords

Strategic PlanningProgram ManagementCross-Functional CollaborationAgile MethodologiesContent Launch Coordination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Strategic PlanningProgram ManagementContent CoordinationAnalytical SkillsProblem-SolvingChange ManagementSoftware Product Development Life-CycleContent ManagementConflict ResolutionRisk Mitigation

Soft Skills

Verbal CommunicationWritten CommunicationPresentation SkillsOrganizational SkillsCollaborative Work

Tools & Technologies

AsanaJiraAirtableProject Management Tools

Industry Keywords

Community SupportContent ManagementStakeholder CommunicationLaunch CoordinationKnowledge Management

About the role

Key responsibilities & impact

Drive the end-to-end roadmap planning process for Community Support
Serve as the primary point of contact for Content Managers, writers, and strategists in assigned product spaces
Own end-to-end planning and coordination of launches impacting Community Support content
Maintain stakeholder communication, objective alignment, and on-time, high-quality content delivery
Engage cross-functional partners through check-ins, planning timelines, milestone communications, and feedback sessions
Identify launch owners, approvers, localization partners, and related cross-functional partners
Build and communicate content schedules, including audits, authoring, reviews, localization, and buffers
Schedule and lead launch meetings, status meetings, and launch-day Mission Control coordination
Partner in content audits, prioritize impacts, file tickets, and flag UI-linked content and localization requirements
Prepare weekly status communications and proactively identify and mitigate risks
Coordinate real-time go-live activities and keep content teams informed of emerging issues
Shield writers from logistical questions and resolve missing information, approvals, and blockers
Prepare leadership launch decks and maintain published-content records for reporting and learnings
Track post-launch escalations
Improve and simplify content planning processes and implement feedback mechanisms

Requirements

What you’ll need

8+ years of experience in strategic planning, program management, or business operations roles
Proven experience leading cross-functional planning or portfolio management processes with executive visibility
Exceptional verbal, written, and presentation communication skills
Strong problem-solving and analytical skills
Understanding of system implementation and change management
Proficiency in virtual collaboration and project management tools such as Asana, Jira, and Airtable
Strategic thinking and organizational skills
Ability to work collaboratively and cross-functionally across teams
Working knowledge of software product development life-cycle and methodologies
Specific experience with Agile is desired
Proven ability to de-escalate issues and resolve conflicts professionally and empathetically
Ability to manage multiple launches and competing priorities simultaneously
Ability to work in a dynamic, ambiguous, and fast-paced environment
Experience planning or coordinating content, knowledge management, or product launches
Must live in a province where Airbnb Canada, Inc. has a registered entity; currently Ontario, British Columbia, Quebec, or Saskatchewan

Benefits

Comp & perks

Bonus eligibility
Equity eligibility
Benefits
Employee Travel Credits
Remote work eligibility
Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager
Reasonable accommodations throughout the recruitment process