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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing recalls and field actions within medical device quality systems, ensuring compliance with regulatory standards such as ISO 13485 and FDA QSR. Possesses strong analytical, project management, and communication skills to effectively coordinate cross-functional activities and maintain relationships with regulatory authorities.
Highest-signal resume keywords
Recall ManagementRegulatory ComplianceQuality Management System (QMS)Adverse Event ReportingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ISO 13485FDA QSRMDR ReportingStatistical AnalysisDatabase ManagementComplaint HandlingField Safety Corrective ActionHealth Hazard EvaluationVigilance ReportingQuality System Experience
Soft Skills
Analytical SkillsOrganizational SkillsCommunication SkillsProblem-Solving SkillsMultitasking
Tools & Technologies
MS WordMS ExcelPowerPoint
Industry Keywords
Medical Device RegulationsMDSAP AuditAdvisory NoticeCross-Functional CollaborationRegulatory Authorities
About the role
Key responsibilities & impact- Lead the recall and field action process end to end
- Coordinate health hazard evaluations with Risk Management
- Develop recall and field-action strategies by region
- Complete regulatory, customer, and distributor notifications
- Conduct effectiveness checks and close recall and field-action activities
- Serve as the primary contact for recalls, field safety corrective actions, and advisory notices
- Coordinate with regional regulatory partners and distributors to ensure timely global notification
- Maintain recall readiness, including country regulatory notification matrices, templates, lessons learned, and training
- Own QMS procedures, work instructions, and forms covering recalls, field actions, field safety notices, and applicable reporting
- Maintain recall and field-action process metrics
- Perform complaint and adverse-event reportability assessments
- Complete MDR and vigilance evaluations and filings for the United States, Canada, the EU, and other applicable regions
- Maintain relationships with global regulatory authorities and respond to field-action and complaint-related inquiries
- Work with manufacturing sites and Quality Engineering on investigations and corrective actions
- Escalate issues to senior management as needed
- Support internal and external audits and inspections, including MDSAP, and facilitate closure of findings
- Identify compliance risks and process-improvement opportunities
- Uphold AirLife’s values, quality and safety standards, policies, and guidelines
- Contribute to a positive team environment and use company resources efficiently
Requirements
What you’ll need- Knowledge of medical-device quality standards, including ISO 13485, FDA QSR, EU Medical Device Directives and Regulations, Australian TGA, Japanese PMDA, Brazilian ANVISA, and Canadian Medical Device Regulations
- Working knowledge of recall, field safety corrective action, advisory notice, adverse event, and vigilance reporting requirements
- Familiarity with the MDSAP audit model and expectations
- Strong analytical and project management skills
- Ability to lead time-sensitive, cross-functional activities and make sound decisions under regulatory timelines
- Excellent verbal and written communication and analytical skills
- Excellent organizational skills and attention to detail
- Ability to multitask
- Systematic problem-solving skills
- Strong computer skills, including MS Word, MS Excel with charts and pivot tables, PowerPoint, database management, and statistical analysis
- Ability to work and influence cross-functionally
- Minimum 7–10 years of Quality System experience in an FDA-regulated and/or ISO-certified facility, preferably ISO 13485
- Direct experience leading or managing product recalls, field corrective actions, or advisory notices
- Clinical experience preferred
- Experience with complaint-handling systems
- Experience with adverse event reporting, including MDR and vigilance, and health hazard or risk evaluation
- Experience owning or authoring QMS procedures and supporting internal, external, and MDSAP audits preferred
- Bachelor’s degree or equivalent experience in Engineering, Science, Nursing, a related scientific discipline, or equivalent
- Travel as business needs require
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Paid time off
- Paid holidays
- Bereavement leave
- Employee Assistance Program resources
- Medical leave benefits
- Bonus, commission, or other incentive compensation may be available for certain positions
- Travel as business needs require
