Operations Specialist III, Aerospace & Defense

Airspace

. Independently resolve all escalated issues using available resources with minimal to no assistance .

Posted 10/8/2026full-timeCarlsbad • California • United StatesMid-LevelSenior💰 $26 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in resolving complex logistics escalations while maintaining compliance with trade and regulatory requirements. Capable of making sound decisions under pressure and coaching team members to enhance operational efficiency.

Highest-signal resume keywords

Operations Specialist II ExperienceLogistics Escalation ResolutionMargin And Cost Tradeoff KnowledgeRegulatory And Compliance ExpertiseCoaching And Supporting Team Members

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementCost AnalysisProblem ResolutionDecision Making Under PressureSOP Improvement

Soft Skills

Sound JudgmentAnticipation Of ProblemsTeam LeadershipEffective Communication

Certifications & Qualifications

Sector-Specific Certifications

Industry Keywords

Trade ComplianceRegulatory RequirementsOperational StandardsService Standards

About the role

Key responsibilities & impact

Independently resolve all escalated issues using available resources with minimal to no assistance
Assist in resolving team member escalations and questions
Anticipate problems before they surface and act early
Apply margin versus total cost knowledge to additional charge approvals
Balance speed, cost, and customer impact when making big-picture decisions
Maintain deep, practiced knowledge of trade, regulatory, and compliance requirements for the assigned sector
Serve as the go-to resource on sector-specific process nuance and edge cases
Flag SOP gaps and suggest improvements to the supervisor
Uphold team expectations by leading through example
Maintain required sector certifications and stay current on related compliance requirements
Maintain minimal to no errors or service failures, make sound decisions under pressure, and meet customer service standards

Requirements

What you’ll need

Demonstrated success as an Operations Specialist II, or equivalent experience independently resolving complex, time-critical logistics escalations
Working knowledge of margin and cost tradeoffs, and comfort applying that knowledge to real-time approval decisions
Deep, near-expert familiarity with the trade, regulatory, and compliance requirements relevant to your sector
Track record of coaching or supporting less-tenured teammates through difficult issues
Sound judgment under pressure, with a track record of getting ahead of problems rather than reacting to them
Willingness to obtain additional certifications, where applicable within your sector
Available for 2 weeks of training in person on-site in our Carlsbad, CA headquarters
Must be able to perform all responsibilities included in the Operations Specialist II job description

Benefits

Comp & perks

High-quality health, vision, and dental care plan options
401K company contribution program
Professional learning and training reimbursements