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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management, project monitoring, and technical after-sales support. Proficient in preparing and negotiating project offers while coordinating with various stakeholders in the construction and architecture sectors.
Highest-signal resume keywords
Customer Relationship ManagementProject ManagementTechnical After-Sales SupportNegotiation SkillsSales Strategy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project MonitoringOffer PreparationCustomer Database ManagementTechnical Training CoordinationSales Visit Execution
Soft Skills
Customer ServiceInterpersonal CommunicationProblem SolvingTeam CoordinationCustomer Loyalty Building
Industry Keywords
ConstructionArchitectureEngineeringDevelopersInstallers
About the role
Key responsibilities & impact- Conduct sales visits to find, attract, and retain customers
- Search for and attract prescription projects
- Provide customer service to installers, distributors, architecture firms, engineering firms, developers, and construction companies
- Monitor projects from start to finish, including drafting projects
- Coordinate the prescribing draughtsman/designer
- Prepare, monitor, and negotiate offers and projects
- Manage relationships with developers, builders, and installers according to project phase
- Provide technical after-sales support and commission installations
- Coordinate technical after-sales assistance across channels
- Monitor installations at construction sites as project manager
- Support marketing strategies
- Manage collections and monitor incidents
- Prepare regular management reports on customer visits and offers
- Act as intermediary between customers and manufacturing
- Manage the customer database for the assigned area
- Present company, catalog, and product information
- Build customer loyalty
- Coordinate technical-commercial training for installers
Requirements
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