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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management, project management, and technical support within the construction and engineering sectors. Proficient in preparing and negotiating project offers while providing after-sales support and training to installers.
Highest-signal resume keywords
Customer Relationship ManagementProject ManagementTechnical After-Sales SupportNegotiation SkillsTraining Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project MonitoringDrafting ProjectsTechnical AssistanceCustomer Database ManagementOffer Preparation
Soft Skills
Customer ServiceCommunicationProblem-SolvingTeam CoordinationCustomer Loyalty Building
Industry Keywords
ConstructionArchitectureEngineeringInstallersDevelopers
About the role
Key responsibilities & impact- Sales visits to find, attract, and retain customers
- Search for and attract prescription projects
- Provide customer service to installers, distributors, architecture firms, engineering firms, developers, and construction companies
- Monitor projects from start to finish, including drafting projects
- Coordinate the prescribing draughtsman/designer
- Prepare, monitor, and negotiate offers and projects
- Manage relationships with developers, builders, and installers according to the project phase
- Provide technical after-sales support and commissioning of after-sales installations
- Provide technical assistance to different channels and coordinate technical after-sales
- Act as project manager at construction sites and monitor installations
- Support marketing strategies
- Manage collections and monitor incidents
- Prepare regular management reports on customer visits and offers made
- Intermediate between customers and manufacturing
- Manage the customer database for the assigned area and company presentations, catalogs, and products
- Build customer loyalty
- Coordinate technical-commercial training for installers
Requirements
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