Engagement Manager – II

Akamai Technologies

. Establish key relationships, build and maintain a project pipeline, and deliver customer targets .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $119,600 - $215,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and customer engagement, focusing on delivering business outcomes through strong relationships and a deep understanding of consulting processes. Proficient in managing technical customer projects and evolving cloud strategies to meet client needs.

Highest-signal resume keywords

Program ManagementCustomer Relationship ManagementTechnical Project DeliveryCloud Strategy ImplementationConsulting Process Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network TechnologiesWeb PerformanceWeb SecurityProject ManagementTechnical Aptitude

Soft Skills

Relationship BuildingCustomer Success OrientationIndependent WorkTeam Collaboration

Certifications & Qualifications

Government Clearance

Industry Keywords

Consulting ProcessesCustomer EngagementService DeliveryBusiness OutcomesCloud Strategies

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Establish key relationships, build and maintain a project pipeline, and deliver customer targets
Partner with pre-sales to educate customers on Akamai services and solutions and recommend appropriate offerings
Maximize customer satisfaction, retention, and growth based on customer needs and business requirements
Serve as the central point of contact for customers and cross-functional teams
Own program management and act as a trusted advisor to maximize customer value
Program manage engagements from pre-sales through service delivery
Evolve customers' cloud strategies from concept to implementation
Deliver business outcomes through innovation, relationships, and business understanding

Requirements

What you’ll need

US citizenship, due to the nature of the client base
Must be able to obtain and retain a government clearance
Deep understanding of consulting processes
Experience managing and delivering technical customer projects successfully
Understanding of network technologies, web performance, web security, methodologies, or architectures
Ability to build trusting relationships and ensure customer success
Ability to work independently and as part of a remote team
Technical aptitude and desire to learn new technologies

Benefits

Comp & perks

Annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)
Healthcare
401K savings plan
Company holidays
Vacation in the form of PTO
Sick time
Parental leave
Employee assistance program
Mental wellness support
Financial wellness support
FlexBase flexible work arrangements: at home, in an office, or a combination of both