Manager, Network Infrastructure

Akamai Technologies

. Lead a technical, 24x7 operations team maintaining large-scale network infrastructure .

Posted 10/13/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $108,600 - $195,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing large-scale network infrastructure operations, including troubleshooting complex engineering issues and developing operational policies. Proven ability to lead technical teams, facilitate training, and enhance fault detection and operational visibility.

Highest-signal resume keywords

Network Infrastructure ManagementTechnical Team LeadershipOperational Process DevelopmentIncident Resolution SupportCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingHardware DiagnosisAsset ManagementAlert DesignRun Book MaintenanceTechnical Skills EvaluationTraining FacilitationFault DetectionOperational Visibility

Soft Skills

Relationship BuildingTeam Collaboration

Tools & Technologies

Data Center PortalsNOC Environments

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Internet InfrastructureRouting NetworksAccess Networks24x7 Operations

About the role

Key responsibilities & impact

Lead a technical, 24x7 operations team maintaining large-scale network infrastructure
Resolve complex engineering issues
Manage trouble escalations
Maintain core operational processes
Diagnose hardware
Facilitate repairs
Manage assets
Partner with datacenter staff
Develop, document, refine, and maintain operations policies, processes, procedures, and escalations
Design, develop, and maintain alerts and run books to improve fault detection and operational visibility
Evaluate maintenance-team technical skills
Determine training needs and facilitate team training sessions
Support resolution of high-severity technical incidents
Work globally with field technicians, internal teams, and external stakeholders

Requirements

What you’ll need

6+ years of relevant experience
Bachelor's degree
Experience in Internet infrastructure environments, including routing and access networks
Experience managing technical teams, including a remote global team
Experience building productive relationships with teams, providers, and partners
Familiarity with data center portals and NOC environments
Solid communication skills

Benefits

Comp & perks

Annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)
Healthcare
401K savings plan
Company holidays
Vacation in the form of PTO
Sick time
Parental leave
Employee assistance program
Mental wellness support
Financial wellness support
FlexBase work arrangement: work at home, in an office, or a combination of both