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Network Support Consultant
Akamai Technologies. Proactively monitor the technical operations of Akamai's network within the EMEA territory .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network operations and optimization, with a strong understanding of application-level protocols and IP security. Proficient in collaborating with cross-functional teams to troubleshoot and enhance network performance in a Linux/Unix-like environment.
Highest-signal resume keywords
Network Operations ManagementApplication-Level ProtocolsIP SecurityLinux/Unix EnvironmentCCNP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DNSTCP/IPUDPHTTPSSLBGPOSPFTraffic OptimizationPerformance TroubleshootingResource Utilization
Soft Skills
Action-OrientedCollaborationProblem-Solving
Certifications & Qualifications
CCNP
Industry Keywords
Internet InfrastructureEMEA TerritoryNetwork PartnersISPsService Performance
Tech Stack
Tools & technologiesDNSLinuxTCP/IPUnix
About the role
Key responsibilities & impact- Proactively monitor the technical operations of Akamai's network within the EMEA territory
- Optimize resource utilization to meet customer requirements
- Maintain traffic flow and deliver value for network partners in the geography
- Collaborate with cross-functional teams, network partners, and ISPs to troubleshoot and resolve network and performance issues
- Manage escalations from Service Performance, Network Account Managers, Network Operations, and other groups
- Collaborate with team members and network architects on traffic optimization, enhancements, and improvements
- Maintain a comprehensive understanding of Internet infrastructure across the region
Requirements
What you’ll need- 2+ years of experience or a Bachelor's degree in a related field
- Experience with application-level protocols and IP security
- Knowledge of DNS, TCP/IP, UDP, HTTP, SSL, BGP, and OSPF
- Comfortable working in a Linux/Unix-like environment
- Action-oriented, with ability to identify areas for innovation and improvement
- CCNP or equivalent experience
Benefits
Comp & perks- Health, well-being, finances, and life-beyond-work benefits
- Flexible work arrangements through Akamai's FlexBase program: work at home, in an office, or a combination of both