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Akamai Technologies

Senior Business Systems Analyst

Akamai Technologies

. Engage with business stakeholders and subject matter experts to understand business objectives, identify challenges, and gather requirements .

Posted 11/3/2026full-timeRemote • Massachusetts • United StatesSenior💰 $88,900 - $160,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business systems analysis, translating business needs into functional requirements, and supporting application enhancements throughout the Software Development Lifecycle (SDLC). Strong analytical, problem-solving, and stakeholder management skills are essential for driving successful project outcomes.

Highest-signal resume keywords
Business Systems AnalysisFunctional Requirements GatheringSoftware Development Lifecycle (SDLC)Agile/Scrum MethodologiesStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Requirements AnalysisUser StoriesUse CasesAcceptance CriteriaProcess FlowsApplication IntegrationsData FlowsDefect ResolutionFunctional TestingValidation
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsIndependenceOwnership
Tools & Technologies
CRMContract Lifecycle Management (CLM)Billing SystemsEnterprise Applications

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Engage with business stakeholders and subject matter experts to understand business objectives, identify challenges, and gather requirements
  • Analyze business processes and translate business needs into functional requirements, user stories, use cases, acceptance criteria, and process flows
  • Work with developers and QA teams to clarify requirements, address functional questions, and support solution delivery
  • Analyze application integrations, data flows, and dependencies to understand the impact of changes across systems
  • Drive assigned business analysis activities, follow up on open questions and dependencies, and keep deliverables progressing
  • Participate throughout the SDLC, including requirements analysis, solution design, development, testing, UAT, implementation, and post-deployment support
  • Support functional testing, defect resolution, and validation to ensure solutions meet business requirements

Requirements

What you’ll need
  • 5+ years of experience in business systems analysis or a similar role in IT
  • A bachelor's degree or its equivalent
  • Functional knowledge of enterprise applications such as CRM, Contract Lifecycle Management (CLM), Billing, or other business-critical platforms
  • Good understanding of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies
  • Experience working with development and QA teams to support application enhancements and integrations
  • Strong analytical and problem-solving skills
  • Strong communication and stakeholder management skills
  • Ability to work independently, manage competing priorities, take ownership of responsibilities, and proactively drive requirements and issues to resolution

Benefits

Comp & perks
  • Annual bonus or incentives
  • Equity awards
  • Employee Stock Purchase Plan (ESPP)
  • Healthcare
  • 401K savings plan
  • Company holidays
  • Vacation (in the form of PTO)
  • Sick time
  • Parental leave
  • Employee assistance program
  • Mental and financial wellness support
  • Flexible work at home, in an office, or a combination of both