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Senior Technical Program Manager
Akamai Technologies. Partner across SRE, Product, and Platform Engineering to establish reliability, performance, and platform health roadmaps .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving reliability programs, including SLOs/SLIs and disaster recovery, while ensuring platform performance and health through effective cross-functional collaboration. Possesses strong technical fluency and communication skills to align engineering priorities and provide visibility into platform metrics.
Highest-signal resume keywords
Technical Program ManagementSLOs/SLIsObservabilityCross-Functional AlignmentCloud Infrastructure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SLOs/SLIsError BudgetsObservabilityHigh-Availability ArchitecturesChaos PrinciplesResilience PrinciplesOperational Workflows AutomationProduction Readiness StandardsArchitectural Bottlenecks IdentificationCapacity Constraints
Soft Skills
Interpersonal SkillsOrganizational SkillsCommunication SkillsInfluence SkillsComfort Navigating Ambiguity
Certifications & Qualifications
Bachelor's Degree in Computer ScienceMaster's Degree in Computer Science
Industry Keywords
Site Reliability EngineeringDistributed SystemsPlatform HealthOperational ExcellenceToil Reduction
Tech Stack
Tools & technologiesCloudDistributed Systems
About the role
Key responsibilities & impact- Partner across SRE, Product, and Platform Engineering to establish reliability, performance, and platform health roadmaps
- Drive reliability programs including SLOs/SLIs, error budget governance, disaster recovery drills, and multi-region resilience testing
- Champion platform performance and health initiatives by identifying architectural bottlenecks, systemic failure modes, and capacity constraints
- Lead operational excellence and toil-reduction programs, automate operational workflows, modernize observability, and establish production readiness standards
- Orchestrate cross-functional dependency management and unblock complex initiatives
- Align engineering priorities between feature velocity and platform stability
- Provide executive visibility into platform health metrics, reliability trends, and critical program milestones
Requirements
What you’ll need- Relevant technical program management experience partnering with SRE, cloud infrastructure, or distributed systems teams
- Comfort navigating ambiguity, handling risks, and shifting priorities in rapidly evolving environments
- Deep familiarity with SLOs/SLIs, error budgets, observability (metrics, logs, traces), high-availability architectures, and chaos/resilience principles
- Proven track record driving cross-functional alignment across product, architecture, and operations teams
- Good interpersonal and organizational skills
- Solid technical fluency, including technical trade-offs, scaling limits, and failure domains
- Excellent communication and influence skills
- Fluent in English
- Relevant experience or a Bachelor's or Master's diploma in Computer Science or equivalent
Benefits
Comp & perks- Health, well-being, and financial support through Akamai benefits
- FlexBase flexible workplace options: work at home, in an office, or a combination of both