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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management capabilities with a focus on client advocacy, project delivery, and creative quality. Proven ability to build client relationships and manage timelines, budgets, and team collaboration effectively.
Highest-signal resume keywords
Account Management ExperienceIntegrated Marketing KnowledgeProject Delivery LeadershipClient Relationship BuildingProblem-Solving Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningBudget ManagementCreative Brief ReviewClient Presentation PreparationRisk Identification
Soft Skills
Highly OrganisedDetail-OrientedSelf-Starter MindsetPositive Contribution to CultureInitiative
Industry Keywords
Advertising Agency ExperienceBrand StrategyDigital MarketingSocial MediaCustomer Lifecycle Strategy
About the role
Key responsibilities & impact- Support the account management team across key clients to deliver exceptional client service
- Motivate the Akcelo team around client business goals and act as a strong client advocate within the agency
- Lead day-to-day project delivery and own alignment across teams and stakeholders
- Prepare client presentations, scopes, and project plans
- Run WIP meetings, set timelines, and ensure expectations are clear and met
- Oversee all workstreams, proactively identify risks, and manage timelines and budgets
- Apply and champion agency processes to drive creative quality, client satisfaction, and financial performance
- Ensure high-quality creative by challenging briefs, reviewing work against client objectives, expectations, and brand standards, and providing clear, actionable feedback
- Build and grow client relationships across projects and portfolio
- Identify opportunities to expand services and activate the right Akcelo capabilities for current and future client needs
- Collaborate in the office and travel within the US and Canada as required
Requirements
What you’ll need- Advertising agency experience in an Account Management role
- Strong integrated experience ideally, with willingness to learn and work across Brand, Film, Digital, Social, Activations, PR, Retail, CX, Martech and customer lifecycle strategy
- Self-starter mindset and problem-solving ability
- Highly organised, detail-oriented, and committed to high standards
- Drive to learn and develop alongside the business and team
- Passion for great ideas and commitment to delivery
- Positive contribution to Akcelo culture and team spirit
- Initiative and ability to take action
- Open attitude and excitement about change
- Availability for an immediate start
- Some travel within the US and Canada
Benefits
Comp & perks- Flex days on long weekends
- Annual ski trips
- Social events
- Team office drinks
- Learning and development opportunities
- State-of-the-art facilities
- Other workplace perks
- 4 weeks’ vacation
- Personal/sick days
- Global advantage: opportunities to work for a week from the Sydney, Australia office, Vancouver, Canada office, or wherever you want to add to personal travel plans
- Flexible work arrangement, including work from anywhere Wednesdays