Group Account Director

AKQA

. Serve as the most senior day-to-day client leadership voice on the account .

Posted 11/3/2026full-timeSeattle • Washington • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client leadership and relationship management, with a strong focus on digital product and services delivery. Proven ability to drive growth and profitability while mentoring teams and collaborating across disciplines.

Highest-signal resume keywords

Senior Client Leadership ExperienceDigital Product And Services ExpertiseCommercial AcumenExceptional Communication SkillsTeam Mentorship And Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Relationship ManagementDigital Product DeliveryForecastingScopingResourcingProfitability ManagementOpportunity IdentificationStrategic AdvisoryCross-Functional LeadershipDynamic Environment Adaptability

Soft Skills

Relationship BuildingJudgmentNatural LeadershipGrowth MindsetCommunication

Industry Keywords

Agency EnvironmentConsumer BrandsAutomotive BrandsMultidisciplinary TeamsClient Collaboration

About the role

Key responsibilities & impact

Serve as the most senior day-to-day client leadership voice on the account
Own the overall health, growth, and profitability of client relationships
Lead digital product and services engagements
Drive organic growth by anticipating client needs and shaping opportunities
Act as a trusted strategic advisor to senior client stakeholders
Provide cross-functional direction to multidisciplinary teams
Partner with creative, strategy, product, and technology leadership
Oversee commercial management, including scoping, forecasting, resourcing, and margin performance
Keep initiatives on track from planning through delivery
Mentor and develop the account team
Lead relationships with two globally recognized consumer and automotive brands

Requirements

What you’ll need

Significant senior client leadership experience within an agency environment
Track record of leading client relationships and multidisciplinary teams
Deep digital product and services experience
Strong understanding of how sophisticated digital products are designed and delivered
Proven growth mindset and track record of deepening client relationships and uncovering opportunities
Ability to identify unspoken client needs and translate them into actionable work
Comfort thriving in dynamic, fast-moving environments
Strong commercial acumen across forecasting, scoping, resourcing, and profitability
Exceptional communication and relationship-building skills
Judgment to advise and align senior stakeholders
Natural leadership and investment in team growth and work quality
Candidates based on the West Coast or working Pacific Time hours
Regular travel for in-person client collaboration

Benefits

Comp & perks

Extensive range of benefits (details linked in the posting)
Hybrid approach including required in-office days
Flexibility/accommodations may be discussed with the hiring team