Senior Content Strategist – Freelance

AKQA

. Support end-to-end content experience strategy for a flagship digital platform and connected product ecosystem .

Posted 9/24/2026contractNew York City • New York • United StatesSenior💰 $3,000 - $3,400 per weekWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content strategy for digital products, with a focus on developing frameworks, taxonomies, and operational guidelines. Proven ability to analyze user needs and deliver measurable outcomes across high-visibility consumer experiences.

Highest-signal resume keywords

Content Strategy DevelopmentInformation ArchitectureSEO OptimizationCross-Functional CollaborationAgile Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content FrameworksUser Needs AnalysisEditorial GuidelinesBehavioral Research ApplicationContent Operations

Soft Skills

Strong Writing SkillsPresentation SkillsStructured Thinking

Tools & Technologies

Digital PlatformsContent Management Systems

Industry Keywords

Digital ExperienceConsumer ExperienceFinancial ServicesMembership ProgramsLoyalty Programs

About the role

Key responsibilities & impact

Support end-to-end content experience strategy for a flagship digital platform and connected product ecosystem
Audit current experiences
Identify gaps and opportunities
Define an ideal-state vision
Develop a pragmatic roadmap
Work with senior client stakeholders and an integrated AKQA team
Formulate and deliver content frameworks, recommendations, and systems across digital products and platforms

Requirements

What you’ll need

8+ years of experience in content strategy for digital products, apps, and web platforms
Portfolio demonstrating structured thinking and measurable outcomes on complex, high-visibility consumer experiences
Strong writing and editing skills
Ability to define voice, tone, messaging hierarchies, and editorial guidelines
Ability to analyze user, client, and business needs and develop content strategies, frameworks, and taxonomies
Ability to consume and apply behavioral, consumer, industry, and academic research and data
Experience with information architecture, navigation, personalization, SEO, accessibility, experimentation, and content operations
Proven success working cross-functionally with strategists, product managers, UX designers, copywriters, creatives, engineering, and analytics teams
Strong presentation skills and ability to present to senior clients and internal leadership
Knowledge of agile delivery, content governance, and operational frameworks
Ability to deliver on time within accelerated timelines
8+ years working across digital experience, brand experience, customer experience, or communications
Financial services, membership and loyalty programs, or mobile app ecosystem experience is a plus
Available during core business hours, U.S. Eastern Time

Benefits

Comp & perks

Hybrid approach including required in-office days
Equal opportunity employer
ASAP through December 23, 2026
40 hours/week