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Akumin®

Billing Operations Analyst

Akumin®

. Analyze billing, collections, and operational data to identify trends, discrepancies, and root causes of denials, short pays, and SLA-related issues.

Posted 9/23/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills in interpreting financial data and billing reports, with proficiency in Microsoft Excel and billing systems. Capable of leading process improvement initiatives and ensuring compliance with healthcare regulations.

Highest-signal resume keywords
Medical Billing ExperienceRevenue Cycle ManagementCPT/HCPCS CodingMicrosoft Excel ProficiencyProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisBilling ReconciliationVariance AnalysisFinancial ReportingContract AuditingSLA TrackingData ValidationBilling Discrepancy ResolutionDiscount CalculationPerformance Metrics
Soft Skills
Attention to DetailStrong CommunicationCustomer ServiceProblem SolvingProfessionalism
Tools & Technologies
Billing SystemsERP SystemsRevenue Cycle SoftwareEpicCerner
Industry Keywords
Healthcare Financial OperationsAccounts ReceivableRadiology BillingHIPAA ComplianceCommercial Contracts

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Analyze billing, collections, and operational data to identify trends, discrepancies, and root causes of denials, short pays, and SLA-related issues.
  • Build and maintain dashboards, aging reports, and performance metrics for leadership.
  • Audit wholesale invoices for accuracy, including volume, modality, contract rates, CPT/HCPCS coding, and performance guarantees.
  • Track SLA performance and quantify the financial impact of SLA misses.
  • Maintain detailed documentation in billing systems, including claim status, escalation paths, and resolution notes.
  • Prepare ad hoc reports for operations, sales, finance, and revenue cycle leadership.
  • Support month-end close through data validation, payment reconciliation, and variance analysis.
  • Lead process improvement initiatives across Wholesale billing to reduce errors, shorten cycle times, and improve data quality.
  • Recommend workflow enhancements, automation opportunities, and documentation improvements.
  • Assist with system enhancements, contract audits, and revenue cycle optimization projects.
  • Audit billing inputs and outputs before submission to commercial clients, hospitals, radiology groups, and medical facilities.
  • Research and resolve billing discrepancies, underpayments, short pays, and contract variances.
  • Support accounts receivable follow-up for commercial accounts, including payment collection, dispute resolution, and credit/adjustment recommendations.
  • Partner with field operations, sales, and contract teams to validate service delivery and resolve disputes.
  • Provide customer service to clients regarding invoice questions, contract terms, and billing corrections.

Requirements

What you’ll need
  • High School Diploma or equivalent experience required.
  • 1–4 years of experience in medical billing, accounts receivables, revenue cycle, or healthcare financial operations.
  • Strong analytical skills with the ability to interpret financial data, billing reports, CPT/HCPCS codes, and contract terms.
  • Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and comfort with billing/ERP systems.
  • Excellent attention to detail, accuracy in data entry, and ability to identify patterns or anomalies in large datasets.
  • Strong communication and customer service skills, including the ability to handle escalated client inquiries professionally.
  • Ability to calculate discounts, adjustments, percentages, and contract-based pricing.
  • Associate's Degree or equivalent experience preferred.
  • Experience in radiology, imaging, or mobile healthcare billing (MRI/CT/PET) preferred.
  • Familiarity with commercial hospital/health system contracts, SLAs, and volume-based pricing preferred.
  • Experience with revenue cycle software (Epic, Cerner, or similar) preferred.
  • Knowledge of HIPAA and healthcare compliance preferred.
  • Prior experience in process improvement, workflow redesign, or data automation preferred.

Benefits

Comp & perks
  • Competitive compensation
  • Flexible scheduling
  • Cross training opportunities
  • Medical, dental, and vision insurance
  • HSA accounts with employer contributions
  • 401(k) eligibility with employer match
  • Paid holidays
  • Defined PTO and sick time programs