Patient Coordinator

Akumin®

. Greet and assist patients, customers, and visitors in person and by phone.

Posted 10/9/2026part-timeJacksonville • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and organizational abilities while performing patient registration, scheduling appointments, and maintaining accurate patient records in compliance with HIPAA regulations. Capable of assisting clinical staff and managing multiple tasks in a fast-paced healthcare environment.

Highest-signal resume keywords

Customer Service SkillsPatient RegistrationHIPAA ComplianceMedical Terminology KnowledgeBilingual in Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient ScreeningInsurance VerificationElectronic Medical RecordsBasic Computer ApplicationsTime-of-Service Payment Collection

Soft Skills

Organizational SkillsMulti-Tasking SkillsProfessional Communication

Tools & Technologies

Electronic SystemsMobile Units

Certifications & Qualifications

CPR CertificationValid State Driver's License

Industry Keywords

Patient CareHealthcareMedical RecordsCOVID-19 VaccinationPre-Employment Background Check

About the role

Key responsibilities & impact

Greet and assist patients, customers, and visitors in person and by phone.
Perform patient registration in various systems.
Answer phone calls professionally and courteously.
Collect time-of-service patient responsibility payments when applicable.
Verify insurance coverage and obtain prior authorization when applicable.
Perform preliminary patient screening, including medical history, before procedures when applicable.
Transport patients to and from exam rooms.
Assist with patient transfers on and off exam tables.
Provide preliminary and post-procedure instructions.
Prepare mobile units for transport when applicable.
Maintain a clean and organized work area.
Order supplies and keep the work area stocked when applicable.
Ensure accuracy of patient records and document patient visits in electronic systems and written documents.
Schedule appointments and obtain insurance verification and authorization when applicable.
Prepare medical records for physicians, patients, and customers.
Assist clinical staff with documentation and image delivery.
Perform all duties within HIPAA regulations.
Perform other duties as assigned.

Requirements

What you’ll need

High School Diploma or equivalent experience required.
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
For Fixed Radiology, CPR Certification is a plus.
As applicable, valid state driver's license required.
Ability to work at several locations required.
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required to support multiple sites.
The COVID-19 vaccination is/may be a condition of employment.
Successful completion of a pre-employment background check and drug screen required.
Six months customer service or related experience and/or training preferred.
Knowledge of medical terminology is a plus.
Bilingual in Spanish is a plus.
Eligibility for benefits varies based on role type and hours worked.

Benefits

Comp & perks

Competitive compensation
Flexible scheduling
Cross training opportunities
Medical, dental, and vision insurance
HSA accounts with employer contributions
401(k) eligibility with employer match
Paid holidays
Defined PTO and sick time programs