Patient Coordinator

Akumin®

. Greet and assist patients, customers, and visitors in person and over the phone.

Posted 10/7/2026part-timeSt. Helena • California • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service and organizational skills while performing patient registration, scheduling appointments, and maintaining accurate medical records. Familiarity with HIPAA regulations and basic medical terminology enhances the ability to assist clinical staff effectively.

Highest-signal resume keywords

Customer Service SkillsPatient RegistrationHIPAA ComplianceCPR CertificationMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient ScreeningInsurance VerificationAppointment SchedulingMedical Record PreparationMulti-tasking

Soft Skills

Organizational SkillsCommunication Skills

Tools & Technologies

Computer ApplicationsMobile Unit Transport

Certifications & Qualifications

CPR CertificationHigh School Diploma

Industry Keywords

Patient CareMedical HistoryCOVID-19 VaccinationLocal TravelBilingual in Spanish

About the role

Key responsibilities & impact

Greet and assist patients, customers, and visitors in person and over the phone.
Perform patient registration in various systems.
Answer phone calls professionally and courteously.
Collect monies for time-of-service patient responsibility when applicable.
Verify insurance coverage and obtain prior authorization when applicable.
Perform preliminary patient screening, including medical history, prior to procedures.
Transport patients to and from exam rooms.
Assist with patient transfers on and off the exam table.
Provide preliminary and post-procedure instructions.
Assist in preparing the mobile unit for transport.
Maintain a clean, organized, and properly stocked work area; order supplies as needed.
Ensure accuracy of patient records and documentation.
Schedule appointments and obtain insurance verification and/or authorization.
Prepare medical records for physicians, patients, and customers.
Assist clinical staff with documentation and image delivery.
Perform all duties within HIPAA regulations.
Perform other duties as assigned.

Requirements

What you’ll need

High School Diploma or equivalent experience required.
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
For Fixed Radiology, CPR Certification is a plus.
As applicable, valid state driver's license required.
Ability to work at several locations required.
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required to support multiple sites.
The COVID-19 vaccination is/may be a condition of employment.
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Preferred: Six months customer service or related experience and/or training.
Knowledge of medical terminology is a plus.
Bilingual in Spanish is a plus.

Benefits

Comp & perks

Competitive compensation
Flexible scheduling
Cross training opportunities
Medical, dental, and vision insurance
HSA accounts with employer contributions
401(k) eligibility with employer match
Paid holidays
Defined PTO and sick time programs